Planning & Enablement Assistant (distributor onboarding) - Remote

Job Description

Name of the role: Planning & Enablement Assistant

Purpose of the role: Drive effective distributor onboarding across global markets, ensuring data integrity, operational efficiency, and cross-functional alignment to accelerate time-to-revenue and enhance partner experience.

Language: English

Work Location: Chennai

Work model: Remote

Availability of working in the following time zones:

India candidates: AEST (UTC +10) and / or BST (UTC+1) -  Asian and European shifts

Scope of work:

• Validation and tracking of distributor data:
• Engage distributors to confirm data quality and resolve gaps
• Ensure data is prepared for automated bulk upload into SAP and Salesforce
• Drive end-to-end visibility of distributor onboarding progress
• Maintain a centralized tracker with daily updates
• Provide structured weekly status reporting to stakeholders
• Proactively identify and mitigate onboarding risks
• Anticipate upcoming steps and potential bottlenecks
• Coordinate timely escalation and resolution across teams
• Act as collaborative support to Account Managers (DBM and P&E), helping manage operational workload
• Facilitate communication across stakeholders and internal teams
• Ensure distributors complete all onboarding requirements effectively
• Monitor and track first order placement to support revenue acceleration

Must Have:

• Strong coordination and stakeholder follow-up discipline
• Ability to manage multiple trackers and workflows simultaneously
• High attention to detail ensuring accuracy and quality of deliverables
• Clear and professional communication (written & verbal)
• Experience working in cross-functional/global environments
• Proficiency in Microsoft 365 tools (E.g., SharePoint, Excel, Outlook, Teams)

Expected results:

•100% data accuracy and completeness validated by assigned distributors

•Assigned distributors fully set up in SAP and Salesforce within the first month

•Assigned distributors complete required training within 4 weeks

•Onboarding issues resolved or escalated within 2 business days