Job Title: Phone Customer Service / Personal Assistant (Part-Time, Remote)
Overview
We are looking for a reliable and organized
Phone Customer Service / Personal Assistant to support our daily business operations. This role involves handling customer service calls, assisting with dispatching, and performing general administrative and secretarial tasks. This is a remote, part-time position starting at
20 hours per week.
Key Responsibilities
- Answer incoming phone calls and provide excellent customer service.
- Respond to customer inquiries professionally and promptly.
- Assist with dispatching and coordinating schedules or appointments.
- Perform general administrative and secretarial tasks.
- Manage emails, calendars, and other day-to-day office duties as assigned.
- Maintain accurate records and update company information when needed.
- Communicate effectively with customers and team members.
- Provide general administrative support to ensure smooth daily operations.
Requirements
- Previous experience in customer service, administrative support, or as a virtual/personal assistant is preferred.
- Excellent verbal and written English communication skills.
- Comfortable handling phone calls and interacting with customers.
- Strong organizational and time management skills.
- Ability to multitask and work independently.
- Proficient in Microsoft Office or Google Workspace.
- Reliable internet connection and a quiet work environment.
Work Schedule
- Part-Time
- 20 hours per week (with the possibility of additional hours based on business needs)
Preferred Interview Time
- To be provided by the client.
Gender Preference