Phone Banker

The Phone Banker's primary responsibility is to handle end-to-end customer servicing through use of all available channels of communication. He / She is expected to address all inquiries, requests and/or complaints lodged by prospective and/or existing bank clients.

Job Qualifications

• Excellent communication and interpersonal skills
• Proficient in MS Office applications
• Problem-solving and negotiation skills
• Good at handling client calls
• Capable of multitasking and effective time management
• Knowledge in bank operations and/or call center is an advantage
• Fresh graduates are welcome to apply.
• Must be willing to be assigned in Mandaluyong City/Ortigas
• Willing for a SHIFTING SCHEDULE