Conduct regular market research to identify and analyze local trends across entertainment content, including short-form videos, movies, TV series, music, and novels, and provide insights to support content strategy and planning.
Build, manage, and grow the app's online user community by overseeing daily community operations, responding to user inquiries, recommending relevant content, facilitating discussions, and fostering an engaging and positive user experience.
Plan, create, and publish in-app push notifications to effectively promote relevant content and increase user engagement.
Collect, monitor, and analyze user feedback from both online and offline channels, and provide actionable recommendations to improve product features and user experience.
Collaborate with cross-functional teams and support other operational initiatives as required.
Job Requirements:
Bachelor's degree with 1-2 years experience in online community management, digital content operations, or related fields is preferred
Knowledge of SEO (Search Engine Optimization) is an advantage.
Fluent in English, with strong verbal and written communication skills.
Passionate about entertainment content, including movies, TV series, music, novels, and other digital media.
Strong interpersonal and communication skills, with the ability to understand user needs and build positive relationships with the community.
Familiar with social media platforms and community management.
Experience in online community management, digital content operations, or related fields is preferred.
Strong analytical, organizational, and problem-solving skills, with the ability to work independently and collaboratively in a fast-paced environment.
Preferred Qualifications
Experience working with content platforms, entertainment applications, or digital media products.
Familiarity with content recommendation strategies and user engagement initiatives.
Data-driven mindset with the ability to interpret user behavior and translate insights into operational improvements.
