PERMANENT_OBMDS_PDO II_OSEC-DSWDB-PDO2-3386-2026_DSWD CO

PROJECT DEVELOPMENT OFFICER II

Item Number

:

OSEC-DSWDB-PDO2-3386-2026

Compensation

:

SG 15 (Php 42,178.00)

Place of Assignment

:

Office of the Beneficiary Management and Delivery Systems

DSWD Central Office, IBP Road, Brgy. Batasan Hills, Quezon City 1126

CSC-PRESCRIBED QUALIFICATION STANDARDS

Education

:

Bachelor's degree relevant to the job

Training

:

4 hours of relevant training

Experience

:

1 year of relevant experience

Eligibility

:

Career Service (Professional)/Second Level Eligibility

PREFERRED QUALIFICATION STANDARDS

Education

:

Bachelor's Degree in Social Science courses

Training

:

At least eight (8) hours of training (cumulative) in all of the following areas: technical writing, grievance management, use of any information system/applications, and effective communication

Experience

:

At least two (2) years of work experience involving grievance management, coordination with stakeholders, data gathering, monitoring, use of information systems, and other relevant to the job. Intermediate competence in the use of basic office productivity tools/applications

Eligibility

:

Career Service (Professional)/Second Level Eligibility

JOB DESCRIPTION

Under the general supervision of the Division Chief, the position assists the PDO III in ensuring the division deliverables generates and processes grievance data for policy development and GRS reports, performs quality assurance and monitoring of performance metrics, and provides technical assistance to the Regional counterparts on managing the GRS-IS.

Functions and Responsibilities:

Monitoring, Periodic Review, and Tracking Progress

• Generate and process grievance data from the GRS Information System (GRS IS) to generate summaries and a dashboard

• Prepare bi-weekly, monthly, quarterly, semestral, and annual GRS data/reports.

• Assist the PDO III in tracking the commitments in the Work Plan of the Division,

• Perform quality assurance assessment on grievance data.

• Draft memorandum addressed to the concerned office/s or Field Offices on data request received at the NPMO level, subject to the approval of the immediate supervisor.

• Provide technical assistance to the regional counterparts in coordination with the PDO III

• Draft minutes of the meeting, feedback report, or summary of agreements (SOA) on the activities attended, subject to review by the immediate supervisor.

• Perform other related tasks assigned by the Division Chief/PDO IV/PDO III.

Grievance Redress Information System Maintenance and Enhancement

• Facilitate and monitor enhancements in the GRS IS.

• Recommend resolutions to issues/problems related to data management and information systems

• Provide technical assistance to the Field Offices in managing the GRS IS.

Policy Development, Review, and Enhancement

• Generate grievance data for policy development/enhancement.

Job Outputs

1. Generate and process grievance data

2. Draft Quarterly and Annual Accomplishment Reports

3. Draft Quarterly IP-Related Report/Data

4. Draft memorandum

5. Draft confirmation and feedback reports

6. Draft Feedback Report on attended meeting/training

7. Draft Minutes of the meeting/Summary of Agreements

8. Draft Change Request Form for system enhancement

9. Other output assigned by the Bureau Director/Asst. Bureau Director/Division HeadChief/Project Development Officer III

CRITERIA FOR EVALUATION

Education

:

25%

Training

:

10%

Experience

:

25%

Written Examination

:

25%

IQT

:

5%

Technical Exam

:

20%

Interview

:

10%

Performance Review

:

5%

Total

:

100%

Initial Shortlisting

:

Obtain 75% of the maximum total score or 45 points in Education, Training, and Experience (ETE)

Final Shortlisting

:

Top five (5) highest rating but overall rating should not be less than 80%

APPLY NOW

Fill out the Job Application Form (JAF) and upload your complete requirements in a combined Portable Document Format (PDF) not exceeding 100 MB on or before 18 October 2026 by accessing this link:

Application Requirements:

1. Duly accomplished, subscribed, and sworn/notarized 2025 Personal Data Sheet (PDS) with a recent passport-size picture and thumb mark.

2. Duly accomplished and signed Work Experience Sheet.

Forms may be downloaded at . Note: Fill out the PDS using Microsoft Excel only. Do not use Google Sheets or any tool that alters the original format - this can change formatting in the original document. PDS with incomplete information shall be considered invalid.

Reminders:

. Additional requirements must be ready if you are found qualified and longlisted for the position you applied for (Transcript of Records, Training/Seminar Certificates, Certificate/s of Employment, Service Record, Proof of Eligibility, Performance Rating, etc).

. In the event that you are invited to take the examination and panel interview, you will be required to submit your valid NBI Clearance before the CO-HRMPSB deliberation for validation.

. Files should be in a PDF and must not be compressed into archive file formats such as RAR or ZIP.

. If applying for multiple positions, find the appropriate JAF for the position/s and submit separate applications/documents for each.

. Requests for extension of submission and application with incomplete documents will not be entertained.

. All communications pertaining to your application will be sent via email.

EQUAL EMPLOYMENT OPPORTUNITY PRINCIPLE

All vacant positions shall be open to all qualified applicants regardless of age, gender, civil status, disability, religion, ethnicity, social status, class, political affiliation, or other similar factors/personal circumstances which run counter to the principles of merit and fitness for the job and equal employment opportunity.

DATA PRIVACY POLICY

All the personal information contained in documents submitted shall be used only for documentation and processing purposes within the DSWD and shall not be shared with any outside parties without your written consent. Personal information shall be retained and stored by the DSWD within the prescribed timeline in accordance with the National Archives of the Philippines General Disposition Schedule.