PERMANENT_ITO I_OSEC-DSWDB-ITO1-85-2004_ICTMS_DSWD CO

Place of Assignment:

DSWD Central Office, IBP Road, Brgy. Batasan Hills, Quezon City

Place of Examination
and Interview:

DSWD Central Office, IBP Road, Brgy. Batasan Hills, Quezon City

INFORMATION TECHNOLOGY OFFICER I

Item Number

:

OSEC-DSWDB-ITO1-85-2004

Compensation

:

SG 19 (Php 59,153.00)

Place of Assignment

:

Information and Communications Technology Management Service

CSC-PRESCRIBED QUALIFICATION STANDARDS

Education

:

Bachelor's degree relevant to the job

Training

:

Eight (8) hours of relevant training

Experience

:

Two (2) years of relevant experience

Eligibility

:

Career Service Professional/Second (2^nd) Level Eligibility

PREFERRED QUALIFICATION STANDARDS

Education

:

Bachelor's Degree in Computer Science or its related courses

Training

:

Eight (8) hours of relevant trainings

Experience

:

Three (3) years of relevant experience (Managing and Provisioning of IT Equipment, Troubleshooting of IT equipment and office productivity software)

Eligibility

:

Career Service Professional/Second (2nd) Level Eligibility

JOB DESCRIPTION

Under the direct supervision of the Division Chief, the ITO I implements relationship management, collaboration strategies, project management procedures, systems administration, technical assistance, and competency development for users.

Functions and Responsibilities:

1. Manage the day-to-day operation of the service support unit

2. Monitor Manage Engine Ticketing System and endorse to the appropriate division or engineers for resolutions

3. Review TA report of service support engineer

4. Review and assess specifications and recommendations for ICT equipment, parts, peripherals, and services requested by OBSUs

5. Conduct periodic review of the agency's ICT specification standards and recommend adjustments and/or upgrades as necessary

6. Provide TA to BAC and Procurement Service in the evaluation of abstracts of quotations for ICT equipment procured by the department

7. Manage the deployment of refreshed/replaced computers due to obsolescence

8. Manage the deployment of printers under the manage Printing Services Project

9. Perform other related tasks as may be assigned by the Division Chief.

Job Outputs:

1. Accomplishment Report of the Service Support Unit

2. ICT Helpdesk Reports

3. Technical Assistance Reports

4. ICT Specification Report

5. ICT Specification Standards and

6. ICT Evaluation Reports

CRITERIA FOR EVALUATION

Education

:

25%

Training

:

10%

Experience

:

25%

Written Examination

:

25%

IQT

:

5%

Technical Exam

:

20%

Interview

:

10%

Performance Review

:

5%

Total

:

100%

Initial Shortlisting

:

Obtain 75% of the maximum total score or 45 points in
Education, Training, and Experience (ETE)

Final Shortlisting

:

Top five (5) highest rating but overall rating
should not be less than 80%

APPLY NOW

Fill out the Job Application Form (JAF) and upload your complete requirements in a combined Portable Document Format (PDF) not exceeding 100 MB on or before July 24, 2026 by accessing this link:

Application Requirements:

1. Application Letter stating the desired position, item number/code, and office/bureau/service/unit addressed to Director Clarito T. Logronio, CESO IV, Director III/Officer-in-Charge of Human Resource Management and Development Service. Please note that wrong or lacking information thereof shall render the application void

2. Duly accomplished, subscribed and sworn/notarized Personal Data Sheet (PDS) with a recent passport-size picture and thumb mark and Work Experience Sheet using the 2025 version. Do not fill them out using Google Sheets or any tool that alters the original format - this can change formatting in the original document. Instead, you may download these forms at . PDS with incomplete information, shall be considered invalid.

3. Authenticated or photocopy of Transcript of Records (TOR) for Bachelor's Degree requirement. Authenticated or photocopy of TOR for Master's Degree and/or Doctorate Degree may also be submitted.

4. Photocopy of relevant Training/Seminar Certificates

5. Certificate/s of Employment (COE) - required for work experiences acquired outside DSWD Central Office and/or Service Records for work experiences in the public sectors (if applicable)

6. Copy of Special Order or Certification indicating the supervisory/management experience/functions signed by the HRMO or any authorized representative (for Division Chief positions onlyor as may applicable)

7. Copies of Appropriate Eligibility:

For RA 1080 Eligible (RSWs and/or other board passers only):

- photocopy of RA1080 rating /Verified Eligibility:

- photocopy of valid PRC ID

For BAR Passers only:

- photocopy of BAR rating / Verified Eligibility -

- photocopy of valid IBP / BAR ID

For CSC Passers only:

- photocopy of CSC rating / Verified Eligibility -

8. Performance Rating in the last rating period or its equivalent, as may be applicable.

Note:
(i) For those applicants from the public sector vying for promotion or transfer, a performance rating of at least Very Satisfactory in the last rating period prior the date of assessment or screening is required.
(ii) For internal (including COS workers) and external applicants from the public sector: Latest and duly approved Individual Performance Commitment and Review Form (IPCRF).
(iii) External applicants from private sectors: In the absence of performance rating, you may use the Certificate of Performance Rating from your most recent employer. You may access the form through this link: .

Reminders:

. In the event that you are able to proceed in the examination and panel interview, you will be required to submit the Valid NBI Clearance before the CO-HRMPSB deliberation for validation.

. Files should be in a PDF and must not be compressed into archive file formats such as RAR or ZIP.

. If applying for multiple positions, find the appropriate JAF for the position/s and submit separate applications/documents for each.

. Requests for extension of submission and application with incomplete documents will not be entertained.

. All communications pertaining to your application will be sent via email.

Step-by-Step Guide in Applying for DSWD Job Vacancies:

EQUAL EMPLOYMENT OPPORTUNITY PRINCIPLE

All vacant positions shall be open to all qualified applicants regardless of age, gender, civil status, disability, religion, ethnicity, social status, class, political affiliation, or other similar factors/personal circumstances which run counter to the principles of merit and fitness for the job and equal employment opportunity.

DATA PRIVACY POLICY

All the personal information contained in documents submitted shall be used only for documentation and processing purposes within the DSWD and shall not be shared with any outside parties without your written consent. Personal information shall be retained and stored by the DSWD within the prescribed timeline in accordance with the National Archives of the Philippines General Disposition Schedule.