We are looking for an experienced People Services Specialist who has experience in handling end to end Compensation and Benefits processes in a fast paced environment. You will be responsible for the administration of compensation, payroll and benefits offering of the company and will serve as face of People Services for employee queries, consultations, etc.
What You'll Do
- Frontline Support: Act as the face of the People Team, responding to employee queries regarding payroll, benefits, loans, and claims with clarity, empathy and speed.
- Transaction Mastery: Process end-to-end tickets for company and government-mandated benefits (SSS, PhilHealth, Pag-IBIG), company loans, pension, and retirement.
- SAP Operations: Manage the administrative lifecycle in SAP, including the creation of PR, GR, and SE.
- Structured Execution: Maintain a high-volume, routinary workload with 100% accuracy and compliance to service level agreement (SLA) and organized documentation.
- Vendor Management: Collaborate closely with vendors for prompt processing of requests and continuous business support.
Who You Are
- Customer-Centric: You enjoy helping people and can explain complex benefits in simple terms.
- Detail-Obsessed: You thrive in the nitty-gritty of administrative work and SAP entries.
- Organized: You love structure and can manage multiple tickets without losing focus.
- Experienced: You have a solid background in government benefits processing and SAP.
- Collaborative: You cultivate strong partnership to ensure employee concerns are addressed with urgency
Qualifications:
- Must have a college degree preferably in Behavioral Science, Psychology, or Business Management
- Must have at least 3-5 years experience in end-to-end Compensation and Benefits administration
- Must have a solid background in SAP-HR and can navigate complex ERP systems.
- Must be detail-oriented, organized, and innovative.
- Experience in a shared services set-up is an advantage
