Strengthen AU Workforce Support Through Workday Expertise
Bring your Australian HR operations expertise and Workday capability to a market-leading digital property business supporting a high-performing workforce at scale. As an AU HR Services Specialist, your contribution will enhance employee experiences, uphold compliance, and strengthen people operations across the organization. This is a long-term global career with Emapta, offering top talent the stability, growth, and international impact to thrive.
Role Snapshot
Employment Type: Full-time
Shift: Day shift, Weekends off
Work Setup: Hybrid, Megatower, Ortigas
Benefits
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Hybrid work arrangement
- Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
- Fixed weekends off
- Day shift schedule
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Qualifications
- 3-5 years of HR services or HR administration experience supporting Australia-based clients
- Hands-on Workday experience is required
- Strong understanding of employee lifecycle processes including onboarding, contract changes, and offboarding
- Experience handling HR queries while maintaining confidentiality and service excellence
- Excellent verbal and written communication skills with global stakeholders
- Strong problem-solving and stakeholder management skills
- Proficiency in Microsoft Office and ability to learn new platforms quickly
- Experience with Jira, Zendesk, or HR ticketing tools is advantageous
- Ability to manage multiple priorities in a fast-paced environment
Key Responsibilities
Employment Lifecycle
- Support the full employee lifecycle including onboarding, employee experience, and offboarding
- Prepare new employee agreements based on terms, conditions, and role requirements
- Manage onboarding including probity checks, document collection, system entry, payroll submission, and personnel file maintenance
- Prepare contract variations, letters, and employment documents for existing employees
- Handle company-sponsored visa cases and offboarding tasks within required timelines
- Support continuous improvement initiatives with People and Culture teams
People Support and Advisory Services
- Provide Tier 1 and Tier 2 support, resolving queries accurately within agreed timeframes
- Triage requests by urgency and escalate Tier 3+ matters when required
- Serve as a subject matter expert on people policies, procedures, and processes
- Recommend process improvements and support policy reviews and enhancements
- Build stakeholder trust through timely, reliable, and accurate support
- Promote People Services through strong partnerships, training, and updates
Systems and Reporting
- Maintain accurate data across systems including Workday, Zendesk, Simon, VEVO, First Advantage, Culture Amp, Reward Gateway, and Lifeworks
- Ensure correct data entry and maintenance following established procedures
- Guide stakeholders on self-service tasks within people systems
- Support planning, deployment, and maintenance of people platforms
- Respond to Tier 1 and Tier 2 reporting requests and escalate Tier 3+ requests appropriately
About the Client
Our client is a market-leading digital property platform that empowers millions of users to navigate their property journey with confidence. With over 12 million monthly users across web and mobile, they are the go-to destination for property search, insights, and inspiration. Backed by a globally recognized group, they operate across Australia, Europe, and Asia. Known for award-winning workplace culture, sustainability leadership, and continuous innovation, they remain at the forefront of transforming how people experience property worldwide.
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in the 2026 Inspiring Workplaces Awards Asia, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.
Apply now and experience the difference!
