For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.
We help people do more with their technology and stay connected on all of their devices. We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.
What you will be doing:
The People Services Coordinator is responsible for providing outstanding customer service to all employees. Exceptional people motivation, organizational and event planning skills. Creative and Results driven type personality. The successful candidate will be expected to exceed the needs of the business and ensure that employee morale is constantly being focused on.
Essential Duties and Responsibilities:
- Organizes all Company sponsored special events (Birthdays, Employee Recognition Programs, employee appreciation, new customer celebrations, work through lunch coordination, etc. off-site Company events and others as needed)
- Serve on Activities committees
- Hosts new hire employee orientation
- develops ideas for morale building activities to continuously improve morale and best practices
- Manages the Asurion Suggestion Program
- Ensures that all methods of communication are clear and available to all employees in a timely manner
- Participate in developing department goals and objectives
- Other duties as assigned
Here's what you'll bring to the team:
- Ideal candidate should have at least 2+ years of experience in a call center or people management experience or event planning experience.
- Proven skills in managing special events
- Excellent oral and written communication skills
- Strong analytical skills
- Approachable, lively and a strong motivator of people
- Strong interpersonal and listening skills
- Problem Solver with attention to detail
- Action and Results orientated
- Ability to work a flexible schedule (to include day, evening and some weekend hours)
- Proficiency using MS Office with above average skills with Excel and PowerPoint
- Strong organizational skills and the ability to handle multiple tasks quickly
- Ability to Multi-task different priorities
- Ability to lift 50+lbs and stand for long hours if needed
- Ability to execute, plan, surprise and delight employees
- Making memorable events and differentiates the Asurion experience
- Event planning and vendor management experience is a MUST
We take care of you (benefits/perks):
- Competitive pay and benefits including health, dental, and vision
- Retirement savings plan
- Paid time off
- Continuing education support
- Ongoing training to grow your skills
About Asurion
Asurion helps people protect, connect and enjoy the latest tech to make life a little easier. Every day our 19,500 experts help nearly 300 million people around the world solve the most common and uncommon tech issues. We're just a call, tap, click or visit away for everything from getting a same-day replacement of your smartphone, to helping you stream or connect with no buffering, bumps or bewilderment. We think you should stay connected and get the most from the tech you love... no matter the type of tech or where you purchased it.
