Job Description
Job ID
254964
Posted
20-Jan-2026
Service line
GWS Segment
Role type
Full-time
Areas of Interest
People/Human Resources
Location(s)
Makati City - National Capital Region - Philippines
Job Summary
Provides business analysis, project support and coordination. Analyzes existing functionality, recommends process improvements and feature implementations to improve productivity of the department. Creates production and ad-hoc reporting of human resources related information for use within human resources and internal company departments.
Essential Duties And Responsibilities
Monitors HR systems including HR, Manager Self Services (MSS) and Employee Self Services (ESS) for problems such as programming or data entry errors and facilitates resolution, whether that be by fixing the problem directly or following up with the appropriate department (e.g., IT, HR, or compensation).
Performs process review analysis, including documenting current processes and designing new processes to take advantage of technology.
Provides consulting services for HR information needs in conjunction with department management and end-users.
Supports development and upgrading of human resources information systems (HRIS) applications through needs analysis and business requirements documentation.
Conducts audits to ensure data integrity of employee pay and benefits information.
Provides assistance in system upgrades/patches through testing, reporting and analysis of changes.
Collects and distributes data as needed for reports.
Develops reports and procedures needed by other internal HR departments.
Ensures all standard reporting is distributed accurately and in a timely manner.
Communicates trends and process changes to the HRIS Manager.
Other duties as needed.
Supervisory Responsibilities
None
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION And EXPERIENCE
Bachelor's degree (BA or BS) from 4-year college or university and 2 to 4 years of related experience.
CERTIFICATES and/or LICENSES
None
Communication Skills
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
FINANCIAL KNOWLEDGE
Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts and/or commissions. Conducts basic financial analysis.
REASONING ABILITY
Ability to solve problems involving complex options in variable situations. Requires intermediate analytical skills.
OTHER SKILLS And ABILITIES
PeopleSoft system knowledge required. PeopleSoft HRIS system experience desired. Self-service/web based application experience desired. Ability to use query and report generation tools. Proficient in the use of Microsoft applications.
SCOPE OF RESPONSIBILITY
Decisions made with understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
Service line: GWS Segment
