Here at Studio West, we give you what you need:
WORK-LIFE BALANCE
Working at Studio West will allow you to pursue your personal interests, self-care, and spend more time with your loved ones.
- Monday to Friday work schedule
- Paid time-off benefits
- Hybrid work set-up: combination of Work from Home (WFH) and Return to Office (RTO) set-up
CAREER GROWTH AND OPPORTUNITY
Our people-focused culture enables us to create a work environment that provides everyone purpose and allows each one to make their mark in their careers.
- Level up technical and soft skills through continuous learning and training programs
- Room for career progression. Studio West is an equal-opportunity employer, processing candidates based on their qualifications and evaluating employees on performance and adherence to our corporate values. We provide promotional opportunities to those who are experienced and qualified from our ranks.
JOB SECURITY
We want our employees to focus and excel on their jobs without having to worry about anything else.
- Regular, full-time positions offered
- A growing, stable company working on US-based projects
COMPETITIVE BENEFITS
We value our employees health and well-being. We believe in ensuring that they are healthy and happy while working with us.
- HMO for all employees upon start date with coverage above current market standards
- HMO for dependents after a year of working in the company
- Retirement Plan (Defined Benefit and Defined Contribution)
- Life insurance coverage
- Medicine reimbursement
- Vision and gym subsidy
- Internet subsidy while working from home
- Mental wellness programs
Join our team and apply for People Operations Program Manager!
GENERAL PURPOSE
Responsible for leading and continuously improving People Operations programs, processes, and initiatives that support the entire employee lifecycle for a US-based company. Oversees the design, implementation, documentation, and optimization of scalable HR processes, systems, and operational frameworks. Partners closely with HR Business Partners, Talent Acquisition, Total Rewards, Learning & Development, Payroll, HRIS, Finance, and business leaders to enhance operational efficiency, employee experience, compliance, and service delivery.
RESPONSIBILITIES AND DUTIES:
- Lead and continuously improve People Operations programs that support the employee lifecycle, from onboarding through offboarding.
- Design, document, implement, and optimize scalable People processes, workflows, playbooks, and standard operating procedures.
- Serve as a project manager for key People initiatives, ensuring successful planning, execution, communication, and adoption.
- Partner with HR Business Partners, Talent Acquisition, Total Rewards, Learning & Development, Payroll, HRIS, and Finance to improve cross-functional programs and employee experiences.
- Develop and maintain a comprehensive People knowledge library, including templates, FAQs, guides, process documentation, and self-service resources.
- Leverage AI and automation tools to simplify work, improve service delivery, reduce manual effort, and enhance employee experience.
- Support HR technology implementations, system enhancements, testing, documentation, and change management initiatives.
- Manage and continuously improve People Operations service delivery, case management processes, and operational standards.
- Monitor operational metrics, identify trends, and recommend improvements that increase quality, consistency, efficiency, and employee satisfaction.
- Ensure data quality, documentation standards, and operational consistency across People systems and processes.
- Support compliance activities, audits, policy governance, and documentation requests.
- Create executive-ready dashboards, project updates, communications, and operational reporting that demonstrate progress and business impact.
- Recommend innovative technologies, AI solutions, and operational best practices that help the People & Places team scale effectively.
- Stay current on emerging trends in People Operations, AI, HR technology, employee experience, and operational excellence.
-Performs other duties as may be assigned by the team and management.
REQUIREMENTS:
- Bachelor's degree in Human Resources Management, Business Administration/Management, Industrial Engineering or a related field, or equivalent experience.
- 5+ years of experience in HR Operations, People Operations, HR Shared Services, HR Program Management, HRIS, Employee Experience, Business Operations, or a related operational role.
- Demonstrated success leading cross-functional programs, projects, or operational initiatives.
- Strong understanding of People processes across the employee lifecycle.
- Experience designing and improving scalable operational processes and workflows.
- Excellent project management and organizational skills with the ability to manage multiple initiatives simultaneously.
- Experience creating documentation, playbooks, knowledge articles, SOPs, and operational resources.
- Experience leveraging AI tools to improve workflows, documentation, communications, reporting, and operational efficiency.
- Strong analytical and problem-solving skills with a continuous improvement mindset.
- Exceptional attention to detail and commitment to operational excellence.
- Outstanding written and verbal communication skills.
- Demonstrated ability to influence across teams and build strong partnerships without direct authority.
- Ability to manage highly confidential information with professionalism and discretion.
- Ability to work US business hours (night schedule) and collaborate effectively across distributed teams.
PREFERRED QUALIFICATIONS
- Experience supporting HRIS platforms such as ADP, Workday, or similar systems.
- Experience leading HR technology implementations or system optimization projects.
- Experience supporting shared services or global People Operations organizations.
- Familiarity with workflow automation tools, AI platforms, and process improvement methodologies.
- Experience supporting HR compliance, policy governance, and audit activities.
- Lean, Six Sigma, PMP, Agile, or similar certifications are a plus.
Our office is at Rockwell Business Center-Sheridan, Sheridan St. cor. United St., Barangay Highway Hills, Mandaluyong City.
We welcome you to try us out and join #teamstudiowest. We look forward to seeing you soon!
#HR #HROperations #outsourcing
