People Operations Manager

About Us

We're SMS Datacenter – a group of tech-savvy engineers and support professionals who've been helping businesses since 1982. We provide everything from cloud and colocation to networking, security, and IT consulting. Our job is to make sure our customers infrastructure runs smoothly, so they can focus on their business.

The Role

We are looking for a fellow hands-on do-er and leader to join our HR team. You will work directly with other HR professionals and take on responsibilities for other departments whenever you see the need. A background in various parts of the business such as administration, sales, account management, finance, or IT is helpful. You will have opportunities to grow your career along with the company as you master additional skills and succeed with other responsibilities and goals.

This is a long-term, full-time, fully remote contract position which works a UTC/GMT-7 schedule, which is a night shift in PH. Candidates must have the equipment, connectivity, focus, and work ethic required to work effectively.

Strong English verbal and written communication are necessary, C1 minimum and C2 or native level preferred. You must apply with an English resume/CV to be considered for this role.

Responsibilities

• Review resumes and applications, shortlist candidates, prepare documentation, schedule and conduct interviews
• Document candidate feedback and share hiring recommendations according to organizational values and standards
• Help conduct new employee orientations and coordinate onboarding, license acquisition, account setups, and offboarding
• Conduct payroll, vendor communication, benefits tracking, training and development, recognition and events, and other HR responsibilities
• Ensure compliance with and provide guidance on US and other countries labor laws and regulations
• Develop, implement, administer, and adjust policies and procedures
• Support company culture and change management initiatives, continuously improving the employee experience while balancing company needs
• Lead initiatives across departments, working with stakeholders and driving internal projects forward
• Take on stretch assignments to support, serve, and manage other teams and functions as needed

What You Should Have

• Fluent English required (C1/C2 or native level – written and spoken)
• 6+ years of experience in roles of increasing experience, including HR
• Experience supporting other departments

You Should Be

• Highly Proactive – You don't sit around waiting to be told what to do. You look for how you can help others and improve the business, and use your available time effectively to do so
• A Communicator – You enjoy talking with people. To you, any meeting with coworkers or a conversation with new individuals is a chance to learn, clarify, and progress
• A Problem Solver – You break objectives and obstacles down, follow through, and get them done
• Organized – You bring structure, calm, and clarity to chaotic and complex situations

Compensation and Benefits

Selected candidates job grade, title, and total compensation will be determined by the evaluation of factors including relevant skills, knowledge, and experience, English mastery, shifts taken, and geographic location. At SMS Datacenter, whether and how you rise from your starting point is in your hands. Individuals who create great results will have regular opportunities for evaluation, raises, and promotions to higher levels.

Employees and contractors who complete the first 90 days of employment will be eligible for Paid Time Off of up to 10 vacation/personal days, 5 sick days, birthdays off, and 8company holidays each year.