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Role Introduction
To be the local point of contact on all Human Resources processes, policies and practices for the country team. The role has responsibility for all day to day people processes and enquiries and is a key local advisor to the Country Head and line managers and is supported by experts in the regional team to develop and deliver the people strategy relevant to each country.
Key Responsibilities
Local People Expertise and Processes
Provide a reliable and approachable point of contact for Human Resource queries from the local team
Act as a contact point for union relationships or employee committee relationships on a day to day level and be able to cater for different requests from employee groups.
Conduct committee meetings to support key objectives of employee and company working groups including safety committees, focus groups or consultation meetings
Ensure that Cathay people processes are conducted in an accurate and customer focused manner
Ensure that all people processes are conducted in a compliant manner and work with regional teams to address any compliance issues
Ensure key processes such as timekeeping, leave and attendance, payroll and related administration are done in an effective manner and that country line managers and employees are well informed of processes and policies
Ensure that local people data is accurate and updated within the relevant systems
Provide input on local legal requirements or industrial circumstances to the regional team
Assist in the preparation of annual staff budgets and remuneration review processes and analysis and communications to support this
Provide in Country People Support
Provide advice and support to line managers and the Country Head on day to day people issues and concerns
Act as a point for reporting people issues which are raised in country including discrimination, bullying or harassment, health and safety or conflict resolution
Support the Country Head to create a positive and supportive culture within the Cathay operation such as supporting the cascade of key communications around strategy or people processes
Provide immediate and hands-on support to people issues that emerge and escalate to regional team for ongoing support in a timely manner
Respond as first point of contact to any business risks, business continuity or Emergency and Accident people response requirements
Support country management team with any other initiatives or task as reasonably requested
Execution of Global and Regional Initiatives
Under the guidance of the regional team, activate and execute local programmes to drive engagement, performance culture, training, reward, recognition to help nurture the Cathay culture
Communicate key people policy changes or programmes to the local team with relevant local context
Provide valued local input on design and development of programmes via the regional team and within the broader global people team
Provide detailed feedback on global initiatives and how they are working in the local context
Work closely with the Regional Communications, Engagement & Development, Regional Employee Relations and Policy Managers and the Regional Talent Acquisition & Talent team, Performance & Data Insights Manager and HR Operations Manager to understand and implement regional and global people strategies
E&A
Emergency and Accident and Crisis Response responsibilities as required
Requirements
Academic Qualifications
Degree in Human Resources or related discipline (preferred)
Knowledge, Skills, Training And Experience
4+ years of experience
Strong attention to detail
Good communicator
Ability to handle conflict and mediate to achieve a timely and positive outcome
Has an approachable and open style of communication
Practical knowledge of Human Resources compliance and processes
Collaborative and works well with remote teams
Proactive and energetic
High levels of integrity, trusted and able to exercise discretion
Please note that we will only be able to contact candidates who have been shortlisted for further consideration. **
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.
