People Business Partner - Officer

Discover your 100% YOU with MicroSourcing!

Position: People Business Partner - Officer
Location: Ortigas and Libis Site
Work setup & shift: Hybrid | Dayshift

Why join MicroSourcing

Job Summary

The People Business Partner (PBP) is a strategic advisor to business leaders, aligning people practices with operational goals to drive organizational effectiveness. Embedded in a matrix structure, this role serves as the primary People partner for assigned business units, translating business strategy into actionable people initiatives.

The PBP works closely with operational leaders while leveraging the expertise of People Strategy Centers of Excellence and the executional support of People Shared Services to deliver impactful and compliant people solutions.

Key Responsibilities:

Strategic Partnership & Business Alignment

• Develop a strong understanding of the business unit's strategy, goals, and KPIs.
• Translate business priorities into people strategies that support growth, agility, and performance.
• Partner with leaders on workforce planning, identifying talent needs, skills gaps, and succession requirements.
• Support organizational design and restructuring initiatives to optimize team effectiveness.
• Use HR and operational data to provide insights and evidence-based recommendations, including analysis of reports prepared by People Shared Services.

Organizational Effectiveness & Change Management

• Act as a change agent and trusted advisor during organizational changes, restructurings, and process implementations.
• Coach leaders on performance management, employee development, and building high-performing teams.
• Lead the localized rollout and consistent application of HR programs, policies, and initiatives designed by the People Strategy team.

Employee Relations, Engagement & Culture

• Serve as the first point of contact for complex employee relations matters, ensuring fair and consistent policy application prior to escalation.
• Partner with leaders to address engagement, morale, and workplace culture within the business unit.
• Identify development needs and connect employees and managers with appropriate learning solutions.

HR Operations & Shared Services Liaison

• Act as the primary liaison between the business unit and People Shared Services to ensure smooth delivery of HR transactional services, including:
  
  • PEME/BI coordination (waiver requests only)
  • Virtual New Hire Orientation (WFH) and SODP review
  • Contract amendments and issuance
  • Account-specific policy creation and NDA drafting
  • Clinic management and annual physical exam scheduling
  • Training bond administration
  • Temporary Job Assignment (TJA) processing
  • APO and attendance processing
• Ensure adherence to HR processes and effective use of the shared services model.
• Partner with People Shared Services to ensure compliance with labor laws and internal policies.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• At least 5 years of progressive experience in an HR Generalist or HR Business Partner role, preferably in a fast-paced or matrix environment.
• Strong business acumen and solid knowledge of HR best practices.
• Proven ability to build relationships and influence stakeholders at all levels.
• Experience working in a matrix reporting structure is highly preferred.
• Strong analytical, problem-solving, and strategic thinking skills.
• Excellent communication and interpersonal skills.
• Demonstrated ability to manage change and drive organizational effectiveness.
• Knowledge of relevant labor laws and regulations.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our companyu0027s strength lies in our peopleu0027s diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan - itu0027s our commitment. Our way of life. Here, we donu0027t just accept your unique authentic self - we celebrate it, valuing every individualu0027s contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/

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