People And Client Success Executive

Location: Remote (Philippines Only)

Employment Type: Full-Time

Working Hours: 9:00 AM – 6:00 PM MST/MDT

About WADIC

WADIC is a software development company delivering custom web, mobile, and enterprise solutions to U.S.-based clients since 2007. We're looking for a proactive People & Client Success Lead to support our employees and ensure an outstanding client experience.

Responsibilities

·       Manage employee onboarding, engagement, and offboarding.

·       Support HR operations and employee relations.

·       Build and maintain strong client relationships.

·       Coordinate with internal teams to ensure timely project delivery.

·       Conduct client meetings and follow up on service quality.

·       Monitor employee and client satisfaction.

·       Prepare reports and recommend process improvements.

Requirements

·       Bachelor's degree in HR, Business Administration, Management, or a related field.

· 3+ years of experience in People Operations, HR, Client Success, Customer Success, or Account Management.

·       Excellent English communication skills.

·       Experience with CRM, HRMS, Jira, Confluence, or similar tools is an advantage.

·       Strong organizational, leadership, and problem-solving skills.

·       Comfortable working with U.S.-based teams.

Why Join WADIC

·       Fully Remote (Philippines)

·       Work with U.S.-based clients

·       Career growth opportunities

·       Collaborative and supportive work environment