Payroll Support Specialist (Work from home)

We're Hiring! Discover why our work environment was awarded as a Great Place to Work. Join our team. Apply TODAY!

We are currently looking for a Payroll Support Specialist (Work from home) to support our client based in the US.

What's in it for you

There's a lot to love about Connext. Here are some of the reasons why:

• Competitive salary and bonuses
• 25% Night Differential Pay
• 20 Annual Leave Credits
• Health, dental, and life insurance
• Fun HR virtual and onsite events
• Professional development and training opportunities
• Employee assistance programs (EAP)
• Employee volunteer and community service opportunities
• Amenities for leisure and recreation
• Certified Great Place to Work (2022)

Job Summary:

The Payroll Support Specialist is responsible in serving as a key point of contact for clients requiring technical assistance with payroll and workforce management solutions using the UKG Ready platform. The role ensures accurate payroll processing, system configuration support, and responsive client service while maintaining strong client relationships.

Responsibilities:

Processes payroll using the UKG Ready platform accurately and within required deadlines.

Assists clients remotely with payroll processing through phone, email, or virtual meetings.

Maintains payroll production calendars to ensure scheduled payroll runs are completed on time.

Performs quarter-end tax reconciliation analysis and completes year-end payroll procedures for assigned clients.

Provides technical support and guidance to clients on payroll and time and labor management (TLM) functions within UKG Ready.

Develops and maintains working knowledge of UKG Ready payroll and workforce management solutions.

Collaborates with HRIS, Time & Labor Management (TLM), Tax, and Implementation teams to ensure accurate system configuration.

Assists other departments with payroll-related projects and supports training initiatives for team members.

Conducts regular client check-ins to understand concerns, identify service needs, and recommend appropriate solutions or system reports.

Maintains professional and positive client communication while representing the company's service standards.

Performs additional duties related to payroll support and client service as assigned.

Qualifications and Requirements:

Bachelor's degree in accounting, finance, or a related field.

Minimum one (1) year of processing payroll experience.

Must have experience in U.S. payroll taxes and employment laws.

Experience processing payroll using UKG Ready system.

Benefits:

• Company Christmas Gift
• Company Events
• Health Insurance
• Life Insurance
• Opportunities for promotion
• Pay raise
• Promotion to a permanent employee

Why choose

CONNEXTGreat Company Culture, a Great Place to Work Certified, Great Benefits, and lots of room for growth.

Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

#Connext #UKG #PayrollSpecialist #ConnextTheBest