Discover your 100% YOU with MicroSourcing!
Position: Payroll Support
Location: Three E-comm, Mall of Asia, Pasay City
Work setup & shift: Remote | Mid shift
Why join MicroSourcing
You'll Have:
- Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Your Role:
- Proactively source and build lead lists, or engage with existing lists of inbound leads or other key targets using our established templates and playbooks
- Successfully convey client's key value propositions and educate prospects on our various solutions.
- Protect client's brand position as an expert in our space with key prospects and operate in a manner that's consistent with our brand standards
- Qualify each successful engagement in line with our framework and route them accordingly as quickly as possible-either by guiding them the self-service flow, setting appointments with our inside sales reps or disqualifying for future engagement.
- Be prepared to discuss your daily activities and report on overall progress towards assigned Sales targets and trends.
- Based on key learnings, collaborate and improve on templates and outreach strategies overtime to improve velocity and successful conversions.
- Create trust and credibility with internal and external stakeholders.
- Staff will also receive monthly lead generation targets and their performance will be measured against attainment of those targets
What You Need:
Non-negotiables
To provide administration support to a busy payroll team operating in a fast-paced environment.
- Provide first line support to colleagues queries raised through our ticketing system and telephone.
- Assigning incoming tickets to the relevant payroll team member
- General admin support to include but not exhausted to
Other Tasks & Duties:
- Support in new starter set-up including employee self-service user accounts
- Apply 3rd party deductions upon receipt of court order
- Update home addresses as requested
- Update bank account details as requested.
- Update emails and contact numbers as requested
- Update National Insurance details as requested
- Support when required with pay rate changes
- Assist with the collating & processing of leavers
- Assist with employee holiday balance queries
- Dealing with incoming HMRC/State correspondence & assigning to relevant payroll team member
- Dealing with employee requests for copies of payslips, P45 & P60 queries
What You Need:
- Understanding of UK right to work legislation is desirable, although not essential, as full training given.
- A keen eye for detail.
- Thrives in a fast paced and results driven working environment
- A can-do attitude and relishes stretch opportunities.
- Works well in a team and independently.
- Great communicator.
- High level of confidence.
- Good IT skills – intermediate Excel/Word or similar
About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/