Payroll Outsourcing Consultant | Global Services Center

You bring to the role

• At least 3 years experience in payroll processing, preferably within a high-volume, multi-client, or outsourced services environment.
• CPA qualification or currently pursuing a professional accounting qualification will be highly regarded
• A sound understanding of payroll principles, including earnings, deductions, leave entitlements, payroll reconciliations, and payroll reporting.
• Strong attention to detail and a commitment to delivering accurate, high-quality work.
• Excellent organisational and time management skills, with the ability to prioritise tasks and consistently meet deadlines.
• Strong written and verbal English communication skills.
• Intermediate to advanced proficiency in Microsoft Excel and the Microsoft Office suite.
• The ability to follow established processes, procedures, and quality controls while maintaining a high level of accuracy.
• A proactive and solutions-focused approach, with a willingness to learn and continuously improve.
• The ability to work independently on assigned tasks while collaborating effectively with onshore and offshore team members.

Your role will include:

• Processing payrolls for multiple clients by following established procedures, checklists, and payroll calendars.
• Accurately entering and validating payroll data, including employee information, earnings, deductions, adjustments, and leave transactions.
• Preparing payroll reports, reconciliations, and supporting documentation in accordance with documented processes and client requirements.
• Ensuring payroll activities are completed accurately and within agreed deadlines.
• Assisting with payroll compliance and reporting obligations under the guidance of the Australian team.
• Maintaining accurate employee payroll records and ensuring data integrity within payroll systems.
• Escalating payroll queries, exceptions, and discrepancies to the appropriate Australian team members and assisting with their resolution.
• Supporting month-end, quarter-end, and year-end payroll activities as required.
• Following established quality control procedures to ensure payroll deliverables meet internal and client standards.
• Working closely with Australian team members, who will provide guidance, support, and direction on client-specific requirements and processes.
• Contributing ideas for process improvements and efficiencies as you develop your payroll knowledge and experience.
• Building positive working relationships with both internal stakeholders through professional and timely communication.