About Us:
Parimatch is a global #1 Crypto Sportsbook and Casino company with over 30+ years in betting and gaming industry. We create digital experiences where sports, technology, and crypto meet, focusing on fast transactions, high limits, and premium user experience. With 4,000+ professionals and operations across 15+ countries, Parimatch is a global ecosystem driven by product innovation, advanced technology and customer experience.
In this role, you will:
- Handle end-to-end payment operations for multiple payment methods, including deposits, withdrawals, card processing, e-wallets and crypto settlements.
- Monitor payment flows and transaction queues to ensure timely processing and minimise delays.
- Investigate and resolve payment anomalies, chargebacks, failed transactions and reconciliation discrepancies.
- Coordinate with finance, compliance, fraud and product teams to escalate and remediate critical incidents.
- Perform daily and periodic reconciliations, prepare reports and support month-end closing activities.
- Maintain accurate transaction records and update internal systems with resolution outcomes.
- Support onboarding and integration of new payment providers by testing flows and validating settlements.
- Contribute to process improvements, automation initiatives and knowledge base articles to increase efficiency and reduce errors.
- Adhere to regulatory, AML and company policies when handling customer funds and sensitive payment data.
Skills you'll need to bring:
- 2+ years of experience in payments operations, finance operations or a closely related role within fintech, iGaming or ecommerce.
- Solid understanding of payment lifecycles, settlement mechanisms, reconciliation and chargeback handling.
- Experience working with payment service providers, acquiring banks, PSPs, and crypto gateways is desirable.
- Strong analytical skills with attention to detail and proven ability to investigate and resolve transaction issues.
- Confident use of MS Excel (pivot tables, lookups) and experience with ticketing/operations platforms.
- Good communication skills and the ability to work cross-functionally with stakeholders in finance, product and compliance.
- Ability to prioritise effectively in a fast-paced environment and manage multiple tasks simultaneously.
- English — Intermediate (B1+) or higher.
Nice to have:
- Experience with SQL or data tools to query transaction datasets.
- Familiarity with AML processes, KYC and regulatory reporting obligations.
- Previous exposure to iGaming payment nuances (limits, geo-specific providers, bonus/hold rules).
- Experience with automation tools and scripting to streamline repetitive tasks.
We care about you:
Vacation: Reset. Recharge. Come back stronger.
Sick Leave Allowance: Health is power. We designed the system to support you.
Benefits Model: Your budget, your rules – spend it where it counts. Day one, it's yours. No waiting, no barriers.
Training Balance: Learn fast. Grow faster. Upskill, stay ahead, and keep your edge sharp.
Team Building: Stronger together. We connect, compete, and celebrate – great teams don't happen by accident.
Generation Program: Focused on boosting the potential of children within our families.
Work & Fun Balance: Driven at work, alive beyond it. Events, surprises, and shared moments keep our spirit high and our energy unstoppable.
- Taking care of our people is an integral part of Parimatch shared values, ensuring a supportive and positive workplace culture.
