Payment Solutions Associate
At Boundless | RapidVisa Phils. Inc.
Cebu, Philippines
Department: Finance & Strategy - Payment Solutions Team, Localyze
Our Company
We're a team of immigrants and experts who have struggled with our own journeys through the
complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families through their entire immigration journey and their first ten years of life in a new country.
Since 2020, Boundless has become the largest player in the family immigration industry, helping tens of thousands of families every year achieve their dreams and becoming the first brand in an industry that has never had one before.
We're backed by influential early-stage venture investors around the country, including Foundry Group (led by Brad Feld), Emerson Collective (Laurene Powell Jobs foundation), Pioneer Square Labs, Two Sigma Ventures, Trilogy Equity Partners, and Jerry Yang, and are well-capitalized for years of growth.
What You Will Do
- As a Payment Solutions Associate, you will be specifically assigned to our Localyze vertical.
- You will own end-to-end Accounts Receivable (AR) and Accounts Payable (AP) processes for the Localyze segment, driving outcomes that directly impact Boundless's financial health and cash flow.
- You will serve as the primary point of contact for customers with overdue balances, ensuring timely and professional follow-ups, identifying and resolving payment blockers, and supporting on-time collections.
- You will also be responsible for G-1450 and G-1650 creation for U.S. cases, ensuring accuracy and compliance to avoid downstream rework or delays.
- This role plays a critical part in executing our cash flow strategy by reducing delinquency,maintaining low DSO, and delivering a smooth, reliable payment experience for customers.
- You will work cross-functionally with Customer Success, Sales, Finance Ops, and Accounting to translate operational strategy into measurable financial results.
Key Responsibilities
- AR & AP Ownership (Localyze Segment)
- Own end-to-end AR and AP operations for the Localyze segment composing of invoice generation, collection, reconciliation, refunds & credits, ensuring accuracy, timeliness, and compliance across billing systems and payment platforms.
- Actively manage data quality and controls to minimize errors, rework, and financial risk.
- Cash Flow Monitoring & Reporting
- Monitor weekly billing, payment, and overdue activity, identifying trends, risks, and exceptions that impact cash flow.
- Produce and maintain standardized reporting to support visibility and decision-making.
- Cross-Functional Billing Resolution
- Serve as the primary escalation point for billing-related inquiries from Customer Success and internal stakeholders.
- Independently investigate and resolve billing discrepancies and payment blockers, ensuring timely resolution and clear communication.
- G-1450 / G-1650 Execution (U.S. Cases)
- Own the preparation and submission of G-1450 and G-1650 forms for U.S. cases, ensuring full accuracy and compliance.
- Maintain a 0% rejection rate attributable to billing or Payment Solutions execution.
- Operational Improvement & Standardization
- Identify recurring issues and ineficiencies within owned billing and payment processes.
- Drive process improvements and standardization initiatives to reduce cycle time, improve accuracy, and deliver a frictionless customer and internal experience.
- Ensure Procedures and Process Improvements are well-documented.
Who You Are
- You are comfortable challenging the status quo and raising issues early when you identify risks, ineficiencies, or control gaps.
- You are outcome-driven and prioritize work based on financial impact, not just task
- completion.
- You can operate efectively in a complex, evolving business environment and simplify financial problems and processes into scalable solutions.
- You approach ambiguity with structure and curiosity, thinking beyond existing constraints to improve how work is executed.
What You Bring
- 35+ years of experience in Finance Operations, with demonstrated ownership of end-to-end AR and AP processes in a fast-paced or scaling environment.
- Proven ability to independently manage billing, collections, and payment workflows, including issue resolution, stakeholder communication, and risk mitigation.
- Strong track record of leading process improvements, from identifying root causes to
- implementing solutions that reduce errors, cycle time, or manual efort.
- Experience working cross-functionally with Customer Success, Sales, Accounting,
- and Finance Ops to resolve complex billing and payment issues.
- A proactive, ownership-driven mindset with the ability to operate with minimal oversight, make sound judgment calls, and follow through on commitments.
What We Offer
You will be part of a dynamic workforce in an environment where you will collaborate with the
expert and elite talents in the online immigration services industry.
You can cultivate your skillfulness and dexterity amongst us as you experience a highly creative culture built on loyalty and responsibility to our partners while having a lot of fun at work.
Great company perks and benefits await you!
