Payer Maintenance Coordinator

About iRhythm:

iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable biosensing technology with powerful cloud-based data analytics and machine- learning capabilities. Our goal is to be the leading provider of first-line ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm's continuous ambulatory monitoring has already put over 1 million patients and their doctors on a shorter path to what they both need – answers.

About this role:

At iRhythm, we are redefining how cardiac care is delivered through innovative technology and data-driven insights. Our mission is to improve patient outcomes and transform the healthcare experience. We're looking for a strategic and experienced Payer Maintenance Coordinator to join our team and help with the operational and strategic performance of our end-to-end revenue cycle (order to cash).The Payer Maintenance Coordinator is responsible for ensuring payer contracts and configuration data are accurate, timely, and complete across our billing platforms. You'll play a vital role in preventing denials and supporting clean claims by maintaining payer setup and supporting cross-functional coordination.

Our work environment is fast-paced and collaborative, driven by a passion for delivering innovations that improve the quality of health care and patient experience. We are looking for like-minded individuals to join our team today!

Specific job responsibilities include:

• Accurately input and maintain payer information to support efficient claims processing and enhance revenue cycle performance.
• Support EHR provider onboarding through payer entry, alignment and mapping efforts.
• Review and validate payer contracts, ensuring all required checklists and documentation are complete and accurate to uphold data integrity.
• Update and manage payer contract details and rate information within internal systems such as Salesforce and ZIO Suite.
• Ensure timely and accurate upload, validation, and maintenance of billing-related payer data.
• Collaborate cross-functionally with Market Access, Strategic Payer Partners, RCM Commercial Liaisons, and Billing Vendors to resolve data discrepancies and clarify payer information.
• Participate in SOX-compliant documentation and audit activities to ensure regulatory adherence.
• Contribute to special initiatives, including payer data cleanup efforts and system enhancement projects.
• Perform additional duties as assigned to support departmental goals and operational efficiency.

About you:

Experience:

• 2-4 years of experience in billing, payer maintenance, or health insurance operations
• Familiarity with denial codes, claims adjudication, and reimbursement workflows
• Proficient in Microsoft Excel and CRM systems (Salesforce preferred)
• Detail-oriented with a strong sense of urgency and accountability
• Ability to co-lead payer initiative projects and execute associated tasks

Skills:

• Strong attention to detail and data accuracy
• Proficiency in Microsoft Excel for data entry, validation, and audits
• Familiarity with CRM or contract management systems (Salesforce preferred)
• Understanding of payer contract structures, plan codes, and rate tables
• Basic knowledge of healthcare billing and claims adjudication processes
• Familiarity with denial codes and common claim rejections
• Ability to follow documentation standards (SOX compliance or similar)
• Effective communication and collaboration skills with internal teams
• Strong time management and ability to meet tight deadlines
• Problem-solving mindset with accountability and follow-through

Education:

• Bachelor's Degree in Healthcare Administration, Business, or a related field preferred.

Preferred Qualifications:

• Ability to navigate complex payer landscapes networks.

What's in it for you:

This is a full-time position with competitive salary package and excellent benefits including medical, dental and vision insurance, paid holidays and paid time off.

iRhythm also provides additional benefits including 401K (w/ company match), an Employee Stock Purchase Plan, annual organizational/cultural committee events and more!

FLSA Status: Exempt

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.

Make iRhythm your path forward.