Who We Are
GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we're a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul.
The Opportunity
We're hiring a Payer Enrollment Specialist to join a fast-growing health-tech platform that manages provider credentialing and payer contracting at scale — owning end-to-end provider enrollments through payer portals, email, and PDF applications; maintaining accurate provider profiles in the enrollment management system; and serving as the administrative backbone that bridges healthcare providers and insurance networks every day.
What Your Day-to-Day Will Look Like
- Inbound & Outbound Calls: Answer inbound calls regularly and make outbound calls as needed to follow up on provider enrollment status with insurance companies.
- Platform Administration: Complete and manage administrative tasks within the credentialing platform, including updating provider profiles in the payer enrollment management system.
- Provider Enrollments: Process provider enrollments through payer portals, email, and PDF applications across major insurance networks.
- Project Tracking: Assist in delivering and tracking small project deliverables within a dedicated workstream.
- CX & Onboarding Support: Support customer experience and customer/provider onboarding tasks to ensure smooth platform transitions.
- Process & Admin: Follow role-related SOPs and process documentation consistently, and handle ad hoc administrative tasks as they arise.
What You Bring
- Healthcare Admin Background: Prior administrative experience in the healthcare industry, preferably in credentialing, payer contracting, licensing, or claims billing.
- Credentialing Platform Experience: Hands-on experience with Verifiable or a similar verification platform such as Medallion, Echo, Simplr, or Modio.
- Payer Portal Familiarity: Experience navigating major insurance portals including AETNA and UHC, and comfort making outbound calls to follow up on enrollment status.
- Tech Stack Proficiency: 2+ years with Google Sheets for data entry (basic to intermediate), 1+ years with Zendesk or a comparable CX platform, and experience across Google Workspace.
- Communication & Availability: Strong written communication skills, experience using Slack or similar tools, and the ability to work CST hours (8 AM – 5 PM).
Bonus Points if:
- You have experience with Availity or a similar platform for bridging the gap between healthcare providers and insurance companies.
What We Offer
At GrowthAssistant, you aren't just joining a company; you're joining a movement to redefine how the world's best brands scale. We believe that the right talent, placed in the right role, changes everything — and that starts with how we take care of you.
We support your life inside and outside of work with a comprehensive benefits package:
- Fully Remote: 100% Remote work environment, never fight traffic again
- Health Coverage: HMO or Healthcare Stipend (depending on location) after 90 days of service
- Time to Recharge: 7 Paid Holidays and up to 6 PTO days per year
- Family First: Parental leave after 1 year of service
We offer additional incentives for go-getters and proven performers!
- $25 monthly perfect attendance bonus
- Performance bonus
- Anniversary bonus ($100 at 1 year; $200 at 2 years)
- Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client
Your Application Roadmap
You've applied, now let's get to work. Here's the play-by-play:
- Step 1 Resume Screening: Our hiring team reviews your experience to see how your unique skills align with our high-growth roles.
- Step 2 Recruiter Interview: If we believe we have a great client match, we'll reach out to schedule a human-to-human chat to discuss your career goals, experience, and what makes you tick.
- Step 3 Online Assessment: This is your chance to shine! You'll complete a role-specific test, a personality assessment, and your official GA Profile Form so we can represent you.
- Step 4 Match Interview: You'll meet with one of our Senior Leaders for a deep-dive validation to ensure we're matching you with the right opportunity. This is your moment to bring your A-game and really shine — it's the final step for many of our roles!
Depending on the client, there are sometimes 2 additional steps:
- Step 5 15-min Prep Call: We've got your back. Before the final round, your Recruiter will hop on a quick call to coach you, share insider tips, and ensure you're 100% ready.
- Step 6 Client Interview: You'll meet the client to discuss how you'll help them scale and succeed. Bring your metrics and be on your A-game — this is your last chance to make a great first impression!
Join our 100% remote global team today, and grow with GrowthAssistant!
GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.
