Patient Support Executive

Company Description

Vee Healthtek delivers innovative and customized solutions to transform the operations of healthcare organizations. By understanding the unique needs and challenges of each client, Vee Healthtek develops tailored strategies that drive tangible outcomes and foster business growth. Our technology-driven services help healthcare providers optimize workflows, improve cost efficiency, and enhance overall performance. As a trusted partner with a proven track record of success, we are committed to empowering organizations to thrive in a rapidly evolving healthcare landscape.

Role Description

This is a full-time, on-site role based in Pasig for a Patient Support Executive. The Patient Support Executive will be responsible for assisting patients with inquiries, resolving service concerns, scheduling appointments, and managing patient communications. The role includes coordinating with healthcare providers, maintaining accurate patient records, and providing an exceptional level of service to ensure patient satisfaction. Strong organizational skills and attention to detail will be essential in managing daily operations effectively.

Qualifications

• Excellent communication and interpersonal skills to interact professionally with patients and healthcare providers
• Organizational skills and attention to detail for managing patient records and scheduling appointments
• Problem-solving abilities and a customer-centric mindset to address patient inquiries and concerns effectively
• Proficiency in basic computer applications and systems relevant to patient management
• Experience in healthcare or customer support roles is an advantage
• Ability to work collaboratively within a team and perform tasks independently
• 1 Year Experience handling Healthcare account is a must.