Patient Care Service Team Lead

Key Responsibilities:

• Oversee daily operations of the Patient Care department, ensuring efficiency and productivity.
• Manage and mentor a team of associates, providing guidance and support to achieve team goals.
• Monitor performance metrics and implement strategies for improvement.
• Coordinate with other departments to ensure seamless operations and communication.
• Conduct regular training sessions to enhance team skills and knowledge.
• Prepare reports and documentation related to operations and team performance.
• Ensure compliance with organizational policies and industry regulations.

Qualifications:

• Bachelor's degree in business management or a related field.
• Minimum of 5 years of supervisory experience in a similar environment.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in data analysis and reporting tools.
• Ability to work under pressure and meet deadlines.
• Open to work onsite and shifting schedule

Preferred:

• Experience in the healthcare industry or related field.
• Knowledge of relevant software and systems.
• Certification in project management or supervisory training.
• Solid problem-solving and decision-making skills.
• Ability to adapt in a fast-paced work environment.