Virtual Medical Assistant Patient Care Coordination Support Specialist
Rate : $900-950USD/mo
Key Responsibilities:
- Support PCA Plan of Care (POC) preparation, accuracy checks, and completeness.
- Conduct PCA chart audits for compliance with DHCF, MCO, and internal standards.
- Upload PCA documents using correct naming conventions and maintain organized digital files.
- Assist with POC submissions and updates in Comagine and eMPAR.
- Manage communication with Case Managers, including updates, follow-ups, and documentation requests.
- Track POC submissions, approvals, follow-up tasks, TIFF completion, and communication logs.
- Complete TIFFs and verify PCA-related hospitalization information with facilities, aides, or family members.
- Prepare and track follow-up items from monthly PCA Care Coordination meetings.
Qualifications & Competencies:
- Experience in healthcare administration, communication, or case management support preferred.
- Strong attention to detail, accuracy, and compliance-focused thinking.
- Excellent organizational skills and ability to manage multiple tasks.
- Clear, professional communication skills with strong follow-through.
- Proficiency in email management, PDF handling, and digital documentation systems.
- Ability to maintain confidentiality and work independently with minimal supervision.
Benefits:
Client-determined salary increase
Performance-based annual appraisals
Monthly medical allowance (after 6 months)
