Job Summary:
The Parts Manager is responsible for overseeing the parts department to ensure the availability, proper inventory management, and timely distribution of heavy equipment parts. The role involves supplier coordination, inventory control, sales support, and customer service to ensure maximum equipment uptime and efficient service operations.
Key Responsibilities:
1. Inventory & Stock Management
- Manage and maintain optimal stock levels of genuine and aftermarket heavy equipment parts.
- Oversee inventory control processes, including ordering, receiving, storing, and issuing parts.
- Conduct regular cycle counts and full inventory audits to ensure stock accuracy.
2. Team Leadership
- Supervise, train, and evaluate parts staff (warehouse, sales, and logistics personnel).
- Develop performance metrics and set goals for the team.
- Promote safety, organization, and best practices in the parts department.
3. Reporting & Budgeting
- Monitor parts sales performance and analyze trends in usage and demand.
- Prepare regular reports on stock levels, parts turnover, obsolete inventory, and procurement costs.
- Assist in setting and managing departmental budgets, pricing, and profitability targets.
4. Systems & Compliance
- Use inventory and ERP systems to manage parts operations (e.g., SAP, Oracle, or dealership management systems).
- Ensure compliance with company policies, safety regulations, and quality standards.
