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Partner Account Manager

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Job Description

Partner Account Manager

Say hello to opportunities.

If you're looking to be part of what's next in communication, you're in the right place.

At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio-AIR, AVA, and ACE-brings together automation, assistance, and insights across the entire conversation lifecycle. The result More seamless, intelligent experiences for businesses everywhere.

With $2.5B+ in ARR and $250M invested in R&D annually, we're building the future of AI-powered business communications.

This is where you and your skills come in. We're currently looking for: We're currently looking for a Partner Account Manager:

As a Partner Account Manager, you will play a pivotal role in driving the success of our Channel partners. You will support and enable our channel partners in selling and fostering strategic relationships, delivering sales enablement, and ensuring partners have the resources they need, you will contribute to achieving mutual revenue and growth objectives.

Job Responsibilities:

  • Build and maintain strong, trusted relationships with our Channel partners, acting as the primary point of contact for strategic direction and support.

  • Educate partners on RingCentral's UCaaS and CCaaS solutions, value proposition, and competitive differentiation.

  • Develop joint business plans with partners, aligning on revenue targets, marketing initiatives, and training requirements.

  • Responsible for selling and managing a complete range of RingCentral products and services with RingCentral Channel Partners.

  • Drive partner adoption of RingCentral's sales tools, resources, and marketing assets to maximize engagement and productivity.

  • Collaborate with partners to identify and pursue sales opportunities, providing hands-on support in the sales process.

  • Conduct joint customer calls, presentations, and demonstrations to secure new business.

  • Lead Qualification and Sales Pipeline Management

  • Negotiate pricing & agreements to win more deals

  • Deliver ongoing training programs to ensure partners have the technical knowledge and sales skills required to succeed.

To succeed in this role you must have experience in:

  • 3 years of Sales Experience doing Outbound Sales and/or Inbound Sales

  • Experience with Channel, B2B sales or account management

  • Strong telemarketing, telesales, and/or hard-selling orientation

Desired Qualifications:

  • Vocational Diploma / Short Course Certificate, Bachelor's/College Degree, Business Studies/Administration/Management, Marketing, Advertising/Media, Mass Communications or equivalent are preferred but undergraduates with relevant work experience will be accommodated

  • Self-starter with a proactive mindset and strong problem-solving abilities

  • Must have excellent oral and written English communication skills

  • Excellent interpersonal, negotiation, and presentation skills

  • Strong personality is an advantage

  • Amenable to work night shifts

What we offer:

  • Comprehensive HMO package (medical and dental)

  • Personal Time Off Leaves

  • Quarterly Performance Bonus

  • Employee Assistance and Wellness Programs

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by BuiltIn, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.


About RingCentral/Acquire Intelligence

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Job ID: 152158849

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