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Paid Training | Healthcare Chat & Email Support | HMO on Day One

Paid Training | Healthcare Chat & Email Support | HMO on Day One

caldwell communications
Fresher
Not Disclosed
  • Posted 20 hours ago
  • Be among the first 10 applicants

Job Description

Customer Service Representative – Healthcare Account | Quezon City

Onsite | Up to ₱26,000/month | Full-time | No BPO Experience Required

We are hiring Customer Service Representatives for a Healthcare Account in Quezon City. Fresh graduates, first-time job seekers, and career shifters are welcome. No BPO or healthcare experience is required.

Job Overview

  • Position: Customer Service Representative – Healthcare Account
  • Location: West Avenue, Quezon City
  • Salary: Up to ₱26,000 monthly basic salary
  • Work Setup: Onsite
  • Employment: Full-time
  • Experience: No BPO experience required
  • Schedule: Shifting

Benefits

  • Up to ₱26,000 monthly basic salary
  • Performance incentives and bonuses
  • Paid training from Day 1
  • Healthcare account training
  • Career growth opportunities
  • Continuous learning and upskilling

Qualifications

  • High School or Senior High School graduate
  • No BPO or call center experience required
  • Fresh graduates and first-time job seekers welcome
  • Career shifters encouraged to apply
  • Good English communication skills
  • Basic computer and typing skills
  • Good customer service and problem-solving skills
  • Willing to work onsite and on shifting schedules

Responsibilities

  • Handle customer inquiries through phone, chat, or email
  • Assist with healthcare account and service concerns
  • Help with appointment, coverage, and benefits inquiries
  • Provide accurate account information
  • Resolve concerns based on account procedures
  • Document customer interactions
  • Escalate complex concerns when necessary
  • Follow privacy, quality, and compliance guidelines

Training & Work Setup

Paid training starts from Day 1. Training covers healthcare account processes, customer service, account systems, communication, problem-solving, privacy procedures, and proper escalation.

Main Site: West Avenue, Quezon City

Other possible sites include Cubao, Eastwood, Pasig, Manila, Marikina, Ortigas, and Bridgetowne.

Frequently Asked Questions

Do I need BPO experience

No. BPO Experience Is Not Required.

Do I need healthcare experience

No. Paid training will be provided.

Who can apply

High School and Senior High School graduates, fresh graduates, first-time job seekers, and career shifters are welcome.

Is this work-from-home

No. This is an onsite position in Quezon City with a shifting schedule.

Apply Now

Start your BPO career as a Customer Service Representative – Healthcare Account. Gain valuable customer service and healthcare account experience with paid training and opportunities for career growth.

No BPO experience required. Apply today!

More Info

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