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Outlet Manager

4-7 Years
SGD 3,800 - 4,500 per month
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  • Posted 13 days ago
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Job Description

  • Drive revenue and profitability targets for the assigned outlet.
  • Foster and maintain positive guest relations at all times.
  • Oversee the opening, operating, and closing procedures to ensure smooth daily operations.
  • Ensure the dining area consistently meets health and safety regulations and is clean, well maintained, and visually presentable.
  • Adhere to and enforce Food & Beverage Safety and Hygiene policies and procedures.
  • Ensure the menu board and beverage lists are in good condition and that the required number of menus are always available.
  • Assist in resolving payment issues and ensure all cashiering activities comply with accounting standards.
  • Monitor staff performance across all service areas, ensuring adherence to service standards, and provide on-the-spot coaching as needed.
  • Conduct daily briefings and keep the Operations Manager and Directors updated on operational matters and key developments.
  • Maintain accurate and consistent inventory and stock control for food and beverages.
  • Establish par levels and manage requisitions for supplies, liquor, beer, wine, and equipment based on forecasted business needs.
  • Participate in interviewing and selecting potential Front of House hires.
  • Analyse situations, evaluate outcomes, and implement effective solutions to operational challenges.
  • Contribute actively to the implementation of service enhancements and continuous improvement initiatives.
  • Maintain an effective training system to ensure team members are equipped with the knowledge and skills to perform at a high level.
  • Set clear, realistic, and challenging goals to drive team performance and operational excellence.
  • Ensure timely performance reviews and appraisals for all Front of House staff.
  • Perform any other ad hoc duties as assigned by the Operations Manager or Management Team.

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Job ID: 148655379