Outbound Telesales Representative (B2B AU Telco)

Discover your 100% YOU with MicroSourcing!

Position: Outbound Telesales Representative (B2B AU Telco)

Location: Picadilly Site, BGC

Work Setup & Shift: Onsite | Day Shift

Be a part of something big at MicroSourcing!

We're building a new team to support a dynamic challenger in the Australian telco space; a company committed to redefining customer experiences and pushing the boundaries of digital innovation.

Our client serves mid-market to large enterprise customers and is committed to building a sustainable, high-performance environment in the Philippines. We partner with our client to foster an inclusive culture that attracts, develops, and retains top talentcreating an exceptional place to work while enabling the delivery of a world class service centre.

This is your chance to contribute to projects that connect millions nationwide while working with cutting-edge technology. Join us on this exciting journey and grow your career with a company that's at the forefront of the telecommunications industry!

Job Summary

As an Outbound Telesales Representative, you will drive new business growth by proactively identifying, researching, and engaging potential customers across the Mid Market and Enterprise segments. Your primary focus will be outbound prospecting, building pipeline through cold outreach, targeted campaigns, and personalised engagement. You will be responsible for converting prospects into qualified appointments, supporting the sales team with high-quality opportunities.

This role is ideal for someone who thrives in outbound sales environments, has proven experience booking meetings at scale, and wants to play a critical role in building the Client Enterprise sales pipeline.

What You'll Do

Outbound Prospecting and Lead Generation

• Research target accounts, identify decision-makers, and prioritise outreach based on fit and intent signals.
• Execute high-volume, multi-channel outreach (cold calls, email cadences, LinkedIn) to engage prospects.
• Personalise messaging based on industry challenges and client solutions.
• Convert conversations into qualified appointments with clear BANT criteria.
• Reactivate and re-engage dormant or unconverted leads via structured win-back campaigns.

Pipeline Management

• Maintain full ownership of outbound leads through CRM, Salesforce, and Salesloft.
• Ensure all activities are logged, cadences followed, and insights captured for sales handover.
• Drive high conversion rates from meeting booked to won pipeline.
• Partner closely with Business Development Managers (BMDs) to ensure smooth handovers and feedback loops.

Performance Monitoring and Reporting

• Track weekly and monthly KPIs and reflect on performance on a daily basis (calls, emails, LinkedIn touches, meetings booked, SQLs generated).
• Analyse outbound performance and share insights to optimise campaigns.
• Deliver accurate reports on pipeline contribution and conversion rates.

What You'll Need

• 2 - 5+ years in Outbound Telesales, Business Development, Account Development, or Sales, with B2B SaaS (software) category experience preferred.
• Self-motivated, driven, and a desire to meet and exceed performance goals.
• High energy and a positive can-do attitude.
• An interest in mobility, ICT, and emerging SaaS technologies.
• Exceptional communication skills and the ability to build strong relationships with senior-level executives.
• Proficient in MS Office Applications, Excel, and CRM tools such as Salesforce.com.
• Self-driven, self-motivated, self-aware, and disciplined.

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Why join MicroSourcing

You'll have:

• Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Experience a culture that values your time, offering a balanced schedule and team-driven initiatives designed to help you enjoy life beyond work.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply