Outbound Sales Specialist

Woolworths Group (Australia and New Zealand's largest retailer) launched Woolworths Market Plus (WMP) in October 2023. WMP is the coming together of two businesses (BigW Market & Everyday Market).

WMP is a new platform for businesses to both sell and manage products across the Woolworths Group Marketplaces. A curated customer destination, bringing together a trusted ecosystem comprising three core banners: Everyday Market and BIG W Market. We have grown in the last year and now operate primarily across three hub locations: Manila, Melbourne & Sydney.

About the role

As an Outbound Sales Specialist, you will be responsible for engaging prospective sellers from strategic lead lists provided by the Head of Sales, converting them into active marketplace partners. This is a high-activity, performance-driven role suited to individuals who are disciplined, resilient, and motivated by achieving clear sales outcomes.

What you'll do

Outbound Prospecting

• Execute structured outbound outreach via phone, email and LinkedIn
• Engage with prospective sellers from pre-qualified lead lists
• Clearly articulate the WMP marketplace value proposition

Lead Qualification & Conversion

• Assess seller suitability across category, range and operational readiness
• Progress qualified sellers through to sign-up
• Manage follow-ups and objection handling to drive conversion

Pipeline Management

• Maintain accurate CRM records across all outreach and opportunities
• Progress leads through defined pipeline stages with strong discipline
• Ensure consistent follow-through across all active opportunities

Collaboration

• Work closely with the Team Lead to improve outreach effectiveness
• Provide feedback on lead quality, seller objections and messaging

What you'll bring

• Availability and willingness to work full-time on-site in the first 3 months is required before moving to hybrid with 3 days on site, 2 days at home.
• 2–4 years experience in outbound sales, inside sales or lead generation
• Strong communication and persuasion skills
• Comfortable working to clear activity and conversion targets
• High level of organisation and CRM discipline
• Resilient and self-motivated in a high-volume environment
• Experience in B2B, e-commerce, SaaS or marketplaces is highly advantageous.

What you'll experience

• Be a part of Australia's largest retailer
• Constant mentoring and training provided
• Generous sick and vacation leave
• A flexible approach to work
• Premium health insurance coverage

Everyone belongs at Woolworths Group

Diversity, equity, inclusion, and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team's diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.

We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.