We are a fast-growing Health & Wellness DTC eCommerce brand looking for an Outbound Sales Representative who will play a key role in driving revenue and expanding customer relationships. As a mission-driven company focused on delivering high-quality products and exceptional experiences, we are committed to helping our customers live healthier lives while building a brand rooted in trust, performance, and long-term loyalty.
You will proactively engage prospective and existing customers through outbound calls, emails, and other channels to educate, advise, and convert. You will act as a trusted product expert, deliver personalized sales presentations, manage and maintain CRM records, process orders accurately, and consistently exceed sales targets. This position directly impacts revenue growth, customer lifetime value, and overall brand reputation by turning meaningful conversations into lasting customer relationships.
Key Responsibilities
- Reach out to prospective and existing customers through outbound calls, emails, and other communication channels.
- Act as a trusted advisor, answering questions, providing product guidance, and demonstrating the value of our offerings.
- Deliver personalized sales presentations and adapt your approach to meet each customer's needs.
- Understand customer requirements and effectively close sales opportunities.
- Accurately enter and maintain customer information in our CRM system.
- Process orders efficiently and ensure accurate follow-through.
- Address customer concerns promptly, maintaining and enhancing the company's reputation.
- Consistently achieve and exceed sales targets while identifying new business opportunities.
- Maintain detailed records of sales activity, calls, and customer insights for ongoing improvement.
Qualifications
- Minimum of 3 years of outbound sales experience, preferably in ecommerce or retail.
- Proven track record of meeting or exceeding sales targets, with strong phone-selling skills.
- Excellent communication, negotiation, and relationship-building abilities.
- High emotional intelligence and the ability to connect authentically with diverse customers.
- Comfortable with high-volume outreach and achieving a high close rate.
- Proficiency in English and familiarity with CRM tools, phone systems, and sales tracking software.
- Quick learner with the ability to understand and present product knowledge effectively.
- Resilient, self-motivated, and able to thrive in a fast-paced, goal-oriented environment.
Why Join Us
- Opportunity to work with a growing ecommerce brand.
- Earn $700$1,000/month with the added potential of 56% performance based bonus.
- Fully remote position, allowing you to work full-time from the comfort of your home while staying connected to a collaborative, high-performing team.
- Paid time off and holidays so you can recharge and maintain work-life balance.
- Supportive team culture focused on growth and development.
- Continuous learning opportunities and career advancement potential.
