Outbound Sales Representative

1-3 Years

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Early Applicant

Job Description

Provide exceptional customer support via phone, email, and chat.
Resolve customer inquiries efficiently and effectively.
Maintain accurate records of customer interactions.
Collaborate with team members to improve service quality.
Assist in training new staff as needed.
Emphasize customer satisfaction and retention strategies.
Educational Qualifications: High School or Senior High School diploma is required.
Experience Level: 1-3 years of experience in a call center or customer service role.
Skills and Competencies: Proficiency in the English language, strong organizational and technical skills, and excellent customer service abilities.
Responsibilities and Duties: Handle customer inquiries, resolve issues, and maintain accurate records.
Working Conditions: Fast-paced environment, may involve working shifts.
Qualities and Traits: Strong communication skills, patience, empathy, and a problem-solving mindset.