Job title: Outbound Sales Manager
Type of employment: Full-time (Remote) 45 hours a week
Budget: $10 - $15/hr (base pay) + bonuses and incentives after 90 days
Shift Schedule: 9:00 AM - 7:00 PM EST (10-hour shift with a flexible 1-hour break)
Were seeking a motivated and disciplined Outbound Sales Manager to lead and support a growing outbound sales team of three. This role blends hands-on outbound work with people management, ensuring team members perform at their best while maintaining operational excellence.
In the first 3 months, you'll master the outbound process and company systems. By month 6, you'll be conducting 1:1s, leading QA reviews, and identifying process improvements that drive efficiency and performance.
About the Employer:
Our client is a fast-growing company in the real estate investment space, focused on building efficient, process-driven outbound operations. The team values a balance between discipline and innovation, fostering a culture where continuous improvement and accountability lead to excellence.
Company core values:
- Excellence: Strive to perform at your best every day.
- Discipline: Execute essential, repetitive tasks consistently and with focus.
- Innovation: Always look for ways to improve systems and results.
Objectives of this role:
- Master outbound systems and processes within the first 3 months.
- Provide strong management and support to the outbound team, ensuring adherence to company processes.
- Conduct QA, track KPIs, and implement efficiency improvements.
- Handle regular 1:1s, feedback sessions, and performance reviews by month 6.
- Drive consistent team performance aligned with company goals.
Responsibilities:
- Manage and respond to live leads daily qualifying, comping, and preparing offers.
- Lead, coach, and hold Business Development Representatives (BDRs) accountable through daily check-ins and weekly performance reviews.
- Audit outbound messages, offers, and tagging to ensure accuracy and consistency.
- Identify process bottlenecks and recommend data-driven improvements.
- Track KPIs and report weekly insights and results to leadership.
- Support the continuous growth and efficiency of the outbound sales function.
Required skills and qualifications:
- 3+ years of experience managing at least 5+ direct reports.
- Background in outbound communication (sales, appointment setting, or customer service).
- Strong organizational and analytical skills, with attention to detail.
- Ability to thrive in a remote environment with clear communication and self-discipline.
- Comfortable handling repetitive tasks with consistency and focus.
- Noise-canceling headset and reliable internet connection (required).
Preferred skills and qualifications
- Real estate experience or familiarity with real estate lead generation.
- Experience managing remote sales or outbound teams.
- Intermediate Google Sheets or CRM data management skills.
