This is Work Onsite in Shaw, Mandaluyong & Night Shift Schedule.
Responsibilities
Job Overview: This role will focus on Outbound Sales Calling, appointment setting, and CRM utilization.
Conduct outbound calls to existing customers who have purchased trees, with the goal to promote our full suite of tree care services including pruning/trimming, health care (pest/disease mgmt., fertilization, etc.), removal, and monitoring
Deliver a premium customer experience by thanking clients for their previous purchases, reinforcing the value of their investment, and introducing complementary care services.
Educate customers on the benefits of ongoing tree and shrub care to support long-term plant health, property aesthetics, and value preservation.
Qualify interest and schedule onsite consultations with a certified technician or arborist, who will provide a tailored quote based on the specific needs of the customer's landscape.
Maintain accurate records of customer interactions, scheduled appointments, and referral sources within the CRM system to ensure follow-up and performance tracking.
Collaborate with the service team to coordinate site visits and ensure a seamless, high-touch transition from initial outreach to service delivery.
Consistently meet or exceed outreach and scheduling goals, contributing to overall sales growth and customer retention efforts.
Qualifications
Requirements/Skills:
Competitive spirit and the drive to be at the top.
Team player who is assertive, goal-oriented, positive and self-motivated
Desire to work in a dynamic, fun, and fast-paced environment
Proficiency in using computer system and applications
Ability type 30wpm with minimal errors
Strong ability to multi-task, including conversing while navigating our computer system simultaneously
High level of integrity
Excellent verbal communication skills with a warm, persuasive, and professional phone manner.
Proven ability to educate and influence customers to drive interest and conversions.
Strong organizational skills and attention to detail, with the ability to manage follow-ups and track data in a CRM.
Comfortable working in a fast-paced, goal-oriented environment with individual and team targets.
Self-motivated, enthusiastic, and committed to delivering exceptional customer service.
