Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.
We are currently looking for an Outbound Customer Sales Specialistwho will be working with Connext's Client in the United States of America
What's in it for you
- Competitive compensation
- Perfect Attendance Bonus
- Life insurance
- HMO Insurance
- Great company culture
- 25% Night Differential
- Annual Increase
What is the job
The Outbound Customer Sales Specialist is responsible for conducting relationship-driven outbound sales activities to restaurants, chefs, hospitality accounts, and specialty food buyers. The role focuses on building long-term client relationships, identifying customer needs, promoting premium food products, and generating sales opportunities through consultative outbound engagement.
Responsibilities:
- Conduct outbound sales calls and customer engagement activities targeting restaurants, hospitality accounts, chefs, and specialty food buyers.
- Build and maintain strong client relationships through consultative and relationship-based sales approaches.
- Introduce and promote premium seafood, specialty food, and hospitality-related product offerings.
- Identify customer needs, preferences, and purchasing behaviors to recommend suitable products and solutions.
- Manage customer inquiries, follow-ups, and sales conversations professionally and effectively.
- Utilize CRM systems, outbound dialing tools, and sales engagement platforms to manage customer interactions and pipeline activties.
- Maintain accurate customer records, call notes, sales activities, and opportunity tracking within CRM systems.
- Coordinate with internal sales and operations teams to support customer requirements and account management activities.
- Handle objections, build rapport, and maintain customer engagement during long-cycle sales conversations.
- Meet outbound sales activity targets, relationship-building goals, and customer engagement expectations.
- Stay updated on specialty food products, seafood offerings, hospitality trends, and customer preferences.
- Support additional sales development and customer relationship activities as assigned.
Qualifications:
- High school diploma or an equivalent combination of education and related work experience.
- Minimum of two (2) years of experience in outbound sales, telemarketing, account management, hospitality sales, food service sales, or consultative B2B sales.
- Experience selling premium food products, seafood, wine, specialty goods, or hospitality-related services.
- Experience handling B2B outbound sales for restaurants, resorts, or hospitality accounts.
- Experience using CRM systems, outbound dialing platforms, and sales tools.
- Must have stable employment history.
