Outbound Customer Sales Specialist | Work From Home

Connext is a dedicated team of business process outsourcing experts and innovators, with experience in supporting world-class companies in Title and Escrow, Healthcare, Produce Distribution, Retail and Fashion, Design Consulting, and Finance.

We are currently looking for an Outbound Customer Sales Specialist who will be working with Connext's Client in the United States of America.

What's in it for you

• Competitive Compensation
• Perfect Attendance Bonus
• Life Insurance
• HMO Insurance
• Great Company Culture
• 25% Night Differential
• Annual Increase
• Mid-Year Bonus

What is the job

The Outbound Customer Sales Specialist is responsible for conducting relationship-driven outbound sales activities to restaurants, chefs, hospitality accounts, and specialty food buyers. The role focuses on building long-term client relationships, identifying customer needs, promoting premium food products, and generating sales opportunities through consultative outbound engagement.

Responsibilities:

• Conduct outbound sales calls and customer engagement activities targeting restaurants, hospitality accounts, chefs, and specialty food buyers.

• Build and maintain strong client relationships through consultative sales, customer engagement, and effective objection handling.

• Promote premium seafood, specialty food, and hospitality-related products by identifying customer needs and recommending suitable solutions.

• Manage customer inquiries, follow-ups, sales conversations, and long-cycle opportunities professionally and effectively.

• Utilize CRM systems, outbound dialing tools, and sales engagement platforms to maintain accurate customer records, call notes, sales activities, and pipeline tracking.

• Collaborate with internal sales and operations teams to support customer requirements while meeting sales activity, relationship-building, and customer engagement goals.

Qualifications:

• High school diploma or equivalent combination of education and related work experience.

• Minimum of two (2) years of experience in outbound sales, telemarketing, account management, hospitality sales, food service sales, or consultative B2B sales.

• Experience selling premium food products, seafood, wine, specialty goods, or hospitality-related services, preferably to restaurants, resorts, or hospitality accounts.

• Proficiency in using CRM systems, outbound dialing platforms, and sales engagement tools, with familiarity in managing long-cycle sales opportunities.

• Strong consultative and relationship-based selling skills, with the ability to confidently engage chefs, restaurant owners, and hospitality professionals.

• Excellent verbal and written English communication skills with a personable, engaging, and persuasive approach.

• Quick learner who is resilient, adaptable, sales-driven, and capable of understanding specialty food products and influencing purchasing decisions.

• Passionate about sales and customer engagement, comfortable with relationship-driven outbound sales environments, willing to work U.S.-aligned schedules, and demonstrates stable employment history.

Be part of a growing global team that values innovation, collaboration, and professional growth. Apply today and take the next step in your career with Connext!