We're Hiring: Outbound Cruise Sales Representative!
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered!
We are currently on the lookout for an Outbound Cruise Sales Representative to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!
Role: Outbound Cruise Sales Representative
Work Arrangement: Work From Office
Location: Philippines - Davao
Schedule: Night shift
Job description:
Conduct outbound calls to warm leads, previous customers, and prospective clients to discuss available cruise options and leave voice message to clients
- Educate clients on cruise packages, itineraries, and current promotions to match their needs and interests.
- Build and maintain relationships with clients to encourage repeat business and referrals.
- Meet or exceed monthly sales targets by closing bookings and securing deposits.
- Provide exceptional customer service throughout the booking process and address any questions or concerns.
- Accurately record client interactions and update customer information in the system.
- Stay up to date on cruise industry trends, seasonal promotions, and product knowledge to effectively answer questions.
- Display personality, Drive, Energy, Passion that comes through the phone
Qualifications and requirements:
- At least 1 YEAR pure outbound BPO sales experience
- Call center and phone sales experience highly preferred
- Cruise & travel experience preferred
- Verifiable track record of success in a sales role
- Comfortable taking outbound member calls
- Communication skills to help explain the products and services to the members
- Ability to be successful in a performance, commission and bonus driven environment
- Passion to help members, co-workers and growth of the company
- Positive mindset and adaptive in changes
- Flexible Availability - Willingness to work some evenings, weekends, or holidays as needed to accommodate client schedules
- Outstanding background record from previous company
Non-negotiable skills and requirements:
- Call center and phone sales experience highly preferred
- Cruise & travel experience preferred
- Strictly work onsite arrangement
- Not working students
- Staying near the office – or willing to relocate
Perks & Benefits:
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
- Endless opportunities for career advancement
- Exclusive ATM inside the office for employee's convenience
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
- Top notch workplace with first class VIP lounge and game rooms
- Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- International career growth and connections
- Unlimited cash incentives for hired referrals
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees well-being
- Become part of the Employee Share Units program
- Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.
Cloudstaff : Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace
- Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
- Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
- Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**
