Are you detail-oriented and organizedWe're looking for a Collections / Billing Specialist to join our team in BGC, Taguig City.In this role, you'll help onboard customers, manage billing accounts, and ensure timely collections by following a clear outreach process. You'll work closely with finance, sales, and customer service teams, supporting our global operations in a follow-the-sun model.
What You'll Do
- Onboard customers by reviewing documents, entering accurate data, and setting up billing accounts.
- Reach out proactively and reactively to collect past-due payments, following escalation steps to keep customer relationships positive.
- Use Salesforce (SFDC), Ariba, and vendor portals to track payments, resolve discrepancies, and keep records updated.
- Work with finance, sales, and customer service teams to quickly resolve billing disputes.
- Keep billing records accurate and organized to support audits and compliance.
- Spot inefficiencies in billing and collections processes and suggest improvements.
What We're Looking For
- At least 2 years of experience in billing, collections, or finance-related roles.
- Comfortable using Salesforce (SFDC) and vendor portals; experience with Ariba is a plus.
- Strong organizational skills and attention to detail.
- Clear and professional communication skills for interacting with customers and teams.
- Experience with NetSuite is a bonus, along with a willingness to learn new finance tools.
- Able to work independently while collaborating with global teams.
If you're ready to join a focused, process-driven team and help keep our billing and collections running smoothly, we want to hear from you!Apply nowand be part of our dedicated team in BGC!
