Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with
a leading global supplier of catalysts and engineered materials in their search for a
Order Fulfillment Coordinator based in
Filinvest City, Alabang Muntinlupa City.
Salary Range: Open
Work Setup: Onsite
Shift Schedule: Day Shift
Location: Filinvest City, Alabang Muntinlupa City.
The role
This role involves
managing the entire order lifecycle, from customer acceptance through to invoicing, ensuring a smooth and successful process. The Specialist acts as a central point of contact, coordinating with various internal teams and external partners.
Your Responsibilities- Order Fulfillment: Handle order entry, administration, shipping, and delivery of goods from receipt of the order to final delivery.
- Cross-Functional Collaboration: Work closely with Sales, Manufacturing, Supply Planning, Logistics, Finance, and Product Management to meet customer requirements.
- System Management: Ensure order data in the core system (e.g., SAP) aligns with material availability and logistics timing to meet delivery, revenue, and cash forecasting goals.
- Data Accuracy: Accurately enter and verify information on purchase orders, including pricing, products, shipping terms (Incoterm, freight term), and payment terms. Manage credits, debits, and pricing updates.
- Logistics Coordination: Arrange and coordinate shipping with external providers to meet customer delivery requirements.
- Discrepancy Resolution: Identify and resolve issues on purchase orders related to price, shipping details, and terms by working with relevant data owners.
- Customer Communication: Communicate and confirm impacts on material readiness and shipping dates relative to customer requests. Generate and modify necessary customer-facing documents.
- Issue Support: Assist in resolving customer issues related to invoicing, logistics, product quality, and supply timing.
- Export Focus (If Applicable):
- Understand International Incoterms.
- Secure bookings with freight partners.
- Generate and approve required export documentation.
- Resolve complex logistics issues (e.g., equipment availability, route changes, documentation errors).
What We're Looking For
- Bachelor's degree or similar, relevant experience
- Attention to detail.
- Customer-focused.
- Excellent organizational skills and ability to manage and prioritize multiple issues simultaneously.
- Ability to integrate information and make decisions in support of business goals.
- Excellent interpersonal and communication skills.
- Ability to effectively interact with internal and external associates.
- Sense of urgency and ability to make critical decisions independently.
- Computer skills required including Microsoft office
- SAP knowledge or exposure preferred
- Technology Savvy, Experience in Data visualization tools
- Strong organizational, analytical and rationalization skills for analyzing complex data
- Ability to create reports and presentations for presentation
Ready to take the next step in your career Submit your application now!
- We kindly request your patience as we receive a significant number of applications. Rest assured that our team will update your application's status soon. In the meantime, we encourage you to follow our LinkedIn page to stay informed about future opportunities and company updates.
