Ophthalmology Medical Billing & AR Virtual Assistant – (Athena EMR)

Company Description

SnappyCX is a healthcare-focused BPO and virtual staffing company providing HIPAA-compliant remote teams to support medical practices. Our services include patient scheduling, intake, care coordination, medical billing, referrals, and back-office operations. With a mission to let clinical staff focus on patient care, we are trusted by over 100 medical practices. We collaborate with providers to streamline administrative workflows and optimize efficiency for better healthcare delivery.

Overview

Our client is seeking an experienced Medical Billing & AR Virtual Assistant to support billing operations for a comprehensive ophthalmology practice. The ideal candidate will have hands-on experience managing insurance claims, denials, and Accounts Receivable (AR), with proficiency in Athena EMR/EHR.

Key Responsibilities

• Handle insurance claims, denials, and Accounts Receivable (AR) processes
• Follow up on unpaid, rejected, or denied claims with insurance providers
• Work within Athena EMR/EHR to manage billing activities and patient records
• Maintain accurate billing documentation and ensure records are up to date
• Communicate with insurance companies regarding claim status and reimbursement issues
• Requirements
• Minimum of 2 years of experience handling insurance claims, denials, and AR within a comprehensive ophthalmology practice
• Hands-on experience using Athena EMR/EHR
• Strong understanding of medical billing processes and insurance follow-up
• Excellent attention to detail and organizational skills
• Strong written and verbal communication skills
• Ability to work independently in a remote environment