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MicroSourcing International

Operations Specialist

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Job Description

Discover your 100% YOU with MicroSourcing!

Position: Operations Specialist

Work setup: Hybrid | Night shift

Location: Eastwood, Quezon City

Why join MicroSourcing

You'll Have

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

  • Enter and maintain accurate data within internal communication systems and processes
  • Communicate attendance records to partner agencies and submit marked-up invoices
  • Manage and facilitate staff scheduling, including availability requests and proposing clinic dates aligned with company growth objectives
  • Respond to operational inquiries from clinic staff during clinic hours, including weekends
  • Collaborate with cross-functional stakeholders to identify and address clinic staffing needs
  • Maintain and update standard operating procedures (SOPs) based on customer needs and opportunities for process improvement

Requirements

  • Bachelor's degree in Business or a related field, or 3–5 years of relevant work experience
  • Demonstrates timely and accurate execution of tasks with a high level of accountability
  • Self-motivated and capable of working independently with minimal supervision
  • Proficient in using collaborative online tools for remote engagement
  • Strong working knowledge of Microsoft Outlook, Excel, Word, and Adobe Acrobat (PDF)



About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

  • Terms & conditions apply

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Job ID: 147267725

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Skills:

Outlookmacrosdata analysis toolsMicrosoft Office ToolsExcel formulasPivot TablesSharepointPowerpoint