Position Type: Full Time
Location: Philippines (Remote)
Schedule: 10am-7pm EST
About The Company
Our client is a trusted and reputable construction firm based in New Jersey, known for delivering high-quality custom homes, renovations, and comprehensive construction services. With a focus on excellence at every stage from pre-construction planning and design through building and post-construction care they pride themselves on outstanding workmanship, professional project management, and a commitment to exceeding client expectations. Renowned for their attention to detail, collaborative approach, and ability to bring clients visions to life, they deliver exceptional results driven by integrity, innovation, and a passion for quality craftsmanship.
About The Role
We are seeking a proactive and dynamic Operations Manager who can also perform Executive Assistant duties, specializing in the construction industry. This hybrid position will support top-level executives in day-to-day operations, optimize business processes, manage key tasks, and facilitate project efficiency across various departments.
Responsibilities
Executive & Administrative Support
- Manage inboxes and calendars for two executives, including meeting coordination, scheduling, and select personal tasks
- Prepare meeting summaries, action items, and follow-ups while ensuring tasks are tracked and completed
- Organize documents, maintain records, and manage CRM updates
- Triage communications and proactively address issues
- Assist with onboarding, account setup, system updates, and secure handling of confidential information
Operations & Process Management
- Support construction office operations by identifying inefficiencies and implementing streamlined workflows
- Systematize business operations through SOP creation, documentation, and task management
- Serve as a liaison between executives, internal staff, subcontractors, and vendors to ensure clear communication and execution
- Monitor operational KPIs, productivity tracking, and compliance with established procedures
- Conduct routine audits, track performance, and support continuous improvement initiatives
- Support project management functions using construction management software such as Buildertrend
- Oversee procurement coordination, data entry, and process documentation within project systems
- Act as a middle point for small service requests, subcontractor coordination, and basic job quoting
- Assist with light project accounting, including budget monitoring, expense tracking, invoicing, billing, and payment follow-ups
Competencies and Qualifications
Must-Have
- At least 2-3 years of executive administrative or operations experience within the construction industry
- Proven ability to independently manage complex calendars, inboxes, and operational tasks
- Strong familiarity with construction workflows, terminology, and project management software
- Excellent written and verbal English communication skills
- Highly organized, detail-oriented, and comfortable working in a fast-paced, direct environment
- Strong process mindset with demonstrated experience creating, improving, and enforcing SOPs
Nice-to-Have
- Construction operations expertise with a solid understanding of construction processes, terminology, and the full project lifecycle
- Experience documenting workflows and improving operational consistency through process and SOP development
What We Offer
- 100% Remote Work
- 13th Month Pay
- Healthcare (HMO)
- Complete Benefits Package - SSS, Philhealth, & Pag-ibig
- Paid Service Incentive Leave (SIL)
- Paid Philippines Holidays
- Free Learning and Development Programs
Application Process
We understand that searching for a new job can be challenging, and we're here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.
Typically, the interview process includes a Recruiter Interview, Client Interview, and Practical Test, but this may vary depending on the role. Throughout each stage, we'll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us.
