Operations Manager - Healthcare Business Formation

To apply for this role, please submit your application via our website at:

https://www.singlethreadhealth.com/careersrole=Operations%20Manager%20-%20Healthcare%20Business%20Formation#apply

Company Description

Single Thread Health is an operational partner for digital health companies, helping organizations scale virtual care without the administrative burden, regulatory complexity, and hidden costs associated with healthcare operations. We provide comprehensive operational support, including compliance management, healthcare infrastructure, payor contracting, provider credentialing, and ready-to-run white-labeled processes. Our mission is to enable fast, compliant, and sustainable growth by delivering scalable operational solutions that allow our clients to focus on what matters most-providing high-quality patient care.

Position Overview

Single Thread Health is seeking a highly organized, detail-oriented, and results-driven Operations

Manager - Healthcare Business Formation to oversee business entity formation, regulatory filings, and ongoing corporate compliance across multiple U.S. jurisdictions.

This role is responsible for managing end-to-end entity formation and maintenance workflows, including domestic incorporations, foreign qualifications, corporate amendments, business name changes, annual reports, and other state-specific regulatory requirements.

The Operations Manager will provide operational leadership, coordinate with regulatory agencies and legal partners, oversee team performance, and establish scalable processes that ensure accuracy, timely filings, and regulatory compliance.

The ideal candidate combines a strong understanding of U.S. healthcare business structures and state regulatory requirements with proven experience in project management, regulatory research, and cross-functional collaboration.

Key Responsibilities

1. Healthcare Business Formation & Entity Management

• Oversee domestic incorporations, foreign qualifications, professional entity registrations, corporate amendments, name changes, and ongoing entity maintenance across multiple U.S. states.
• Manage end-to-end filing processes, from regulatory research and document preparation through submission, approval, and record maintenance.
• Coordinate business registrations, annual reports, renewals, and other state-specific corporate compliance requirements.
• Maintain accurate entity records, filing histories, registration statuses, and organizational documentation.
• Ensure timely completion of filings and proactive resolution of deficiencies, rejections, and outstanding regulatory requirements.

2. Regulatory Compliance & Multi-State Coordination

• Research, interpret, and track state-specific business formation requirements affecting healthcare organizations and professional entities.
• Coordinate with Secretaries of State, state medical boards, registered agents, licensing authorities, and external legal counsel.
• Monitor regulatory updates, filing deadlines, jurisdictional requirements, and compliance obligations.
• Support the preparation and review of applications, supporting documents, corporate resolutions, and regulatory correspondence.
• Identify potential compliance risks and escalate complex legal or regulatory matters to appropriate stakeholders and counsel.

3. Team Leadership & Operational Management

• Lead and coordinate team members responsible for entity formation, regulatory filings, and ongoing compliance activities.
• Establish operational priorities, workload assignments, performance expectations, and quality assurance standards.
• Monitor filing progress, turnaround times, pending approvals, and team productivity.
• Provide guidance, training, and oversight to ensure accurate and timely execution of assigned responsibilities.
• Drive accountability, proactive communication, and consistent operational performance.

4. Process Improvement & Operational Excellence

• Develop, implement, and maintain standardized operating procedures (SOPs), filing checklists, templates, and regulatory tracking systems.
• Identify workflow inefficiencies and implement scalable process improvements to increase accuracy and operational efficiency.
• Establish internal controls and quality review procedures to minimize filing errors, compliance gaps, and missed deadlines.
• Leverage operational trackers, dashboards, and collaboration tools to strengthen visibility, documentation, and reporting.
• Support process standardization across multiple healthcare clients and jurisdictions.

5. Stakeholder Communication & Reporting

• Serve as a key operational point of contact for internal teams, client stakeholders, regulatory agencies, registered agents, and legal partners.
• Provide proactive updates regarding filing statuses, regulatory requirements, outstanding items, and anticipated completion timelines.
• Prepare operational reports highlighting key performance metrics, compliance priorities, filing progress, and potential risks.
• Partner with leadership to support strategic expansion initiatives, new entity formation, and ongoing regulatory readiness.

Required Qualifications

• Bachelor's degree in Healthcare Administration, Nursing, Business Administration, Legal Studies, Public Health, or a related discipline, or equivalent relevant professional experience.
• Professional experience in U.S. healthcare operations, corporate regulatory compliance, business entity formation, or legal operations.
• Working knowledge of U.S. state business registration and corporate compliance processes.
• Familiarity with domestic incorporations, foreign qualifications, professional corporations, annual reports, and corporate amendments.
• Demonstrated experience coordinating multiple projects, managing deadlines, and overseeing operational workflows.
• Strong regulatory research, analytical reasoning, document review, and problem-solving skills.
• Excellent written and verbal communication skills, with the ability to coordinate effectively with regulatory agencies, legal counsel, and client stakeholders.
• Strong organizational skills, attention to detail, and proficiency with spreadsheets, filing trackers, document management systems, and virtual collaboration platforms.
• Ability to work independently and effectively in a fast-paced, remote, and multi-client environment.

Preferred Qualifications

• Direct experience managing healthcare entity formation and corporate compliance across multiple U.S. states.
• Familiarity with state medical board requirements, professional entity structures, and healthcare-specific ownership and registration considerations.
• Experience working with Secretaries of State, registered agent providers, and state regulatory filing portals.
• Prior experience supporting Management Services Organizations (MSOs), professional medical corporations, provider groups, digital health companies, or telehealth organizations.
• Experience collaborating with external legal counsel on corporate formation, regulatory compliance, and entity restructuring matters.
• Demonstrated experience leading operational teams and developing SOPs, quality assurance processes, and compliance dashboards.

Ideal Candidate Profile

The successful candidate is a proactive and resourceful healthcare operations professional who combines regulatory expertise with strong organizational leadership and operational execution.

This individual is comfortable navigating complex, multi-state business filing requirements, managing competing priorities, and ensuring regulatory obligations are completed accurately and efficiently.

The ideal candidate demonstrates ownership, sound judgment, meticulous attention to detail, and a continuous improvement mindset while contributing to Single Thread Health's mission of enabling sustainable growth across the digital healthcare industry.