About Us:
We are a startup revolutionizing healthcare access for corporate clients in the Philippines. By partnering with leading HMO providers, we deliver innovative, seamless solutions that prioritize employee wellness and organizational efficiency. As part of our founding team, you'll help shape the future of healthcare services in the country.
Role Overview:
We're looking for a highly driven Operations & Sales Manager to join us as our first hire. This is a unique opportunity to manage end-to-end operations, build and lead a sales team, and play a critical role in creating scalable processes for our business.
Key Responsibilities:
- Client Management: Serve as the primary point of contact for corporate clients, ensuring smooth onboarding and exceptional service delivery.
- HMO Coordination: Liaise with partner HMO providers to manage enrollment, claims, and service escalations.
- Sales Leadership: Develop and execute sales strategies to acquire corporate clients. Build, train, and manage a high-performing sales team.
- Process Development: Design and implement operational workflows, SOPs, and reporting systems to support growth.
- Vendor & Partner Relations: Build strong relationships with healthcare partners and ensure compliance with agreements.
- Data & Reporting: Track KPIs, prepare performance reports, and identify areas for improvement.
- Problem Solving: Handle escalations and resolve issues promptly to maintain client satisfaction.
Qualifications:
- Bachelor's degree in Business, Healthcare Management, or related field.
- 3+ years of experience in operations and sales leadership (HMO or healthcare experience is a plus).
- Proven ability to build and manage teams.
- Strong organizational and communication skills.
- Ability to thrive in a startup environmentadaptable, resourceful, and proactive.
- Tech-savvy with experience in CRM tools and MS Office/Google Workspace.
What We Offer:
- Competitive salary and performance-based incentives.
- Opportunity to be part of the founding team and shape the company's growth.
- Dynamic, mission-driven work environment.
How to Apply:
- Send your resume and a short cover letter to [Confidential Information] or apply directly via LinkedIn.
