Development Operations Lead
Location: Remote Philippines (collaborating daily with U.S. leadership and a globally distributed technical team)
Employment Type: Full-time
Help us bring structure, predictability, and excellence to a rapidly growing engineering organization. As the Development Operations Lead, you'll serve as the Integrator for the Development Team within the EOS (Traction) frameworkowning process, accountability, and execution discipline across a 9-person technical team. Your mission: create a high-performing system where commitments are met, quality is consistent, and work flows smoothly across time zones.
Benefits and Compensation
- Permanent Work From Home
- Paid Time Off
- Monthly Performance Bonus
- Annual Bonus
- Health Allowance
What you'll do
Operational Leadership & EOS Execution
- Run the weekly L10: Rigorously facilitate Level 10 meetings, drive IDS (IdentifyDiscussSolve), ensure real resolution of systemic issues, and guarantee on-time completion of all action items.
- Own the Scorecard: Define, track, and report on team-level KPIsincluding Velocity, Rework Rate, QA Queue Time, and Rock completionensuring the team hits its numbers consistently.
- Drive the 90-day plan: Maintain alignment to quarterly Rocks and ensure the team executes with discipline and predictability.
Process Enforcement & Quality Control
- Implement and enforce the Requirements Quality Gate: Ensure no work enters development without complete, unambiguous requirements and acceptance criteriadirectly reducing rework and technical thrash.
- Standardize execution processes: Document, improve, and enforce the workflows and operating procedures used across Engineering, QA, and Deployment.
Flow Management Across the Value Stream
- Manage work movement end-to-end: Coordinate developers, QA, and deployment to ensure smooth, continuous flow across multiple time zones.
- Remove blockers rapidly: Identify bottlenecks early, escalate when needed, and ensure work keeps moving without delays.
Cross-functional Alignment
- Partner closely with:
- CTO (People/Technical Leadership) for resource alignment and technical direction.
- PM/BA (Requirements & Specification) to maintain clarity and prevent misalignment.
- CEO/Integrator for traction, accountability, and operational reporting.
What you'll bring
- 5+ years in software development operations, technical project management, or engineering leadership.
- Experience working within EOS/Traction, Agile, or similar operational frameworks.
- Strong command of execution discipline: scorecards, KPI tracking, and process enforcement.
- Excellent ability to run structured meetings, create alignment, and drive accountability.
- Comfort managing globally distributed engineering teams across time zones.
- Strong analytical mindset with solid skills in reporting, metrics, and root-cause investigation.
- Clear communication, high ownership, and a steady, process-driven approach under pressure.
