Overview:
We are seeking a detail-oriented and proactive Operations Coordinatorto support the day-to-day operations of our e-commerce brand. The ideal candidate will have hands-on experience with e-commerce platforms and supply chain management, ensuring smooth operations across purchasing, inventory, and fulfillment.
Role Objective:
To ensure the seamless execution of daily e-commerce operations by managing purchasing, inventory, fulfillment, and platform updatessupporting overall business efficiency, customer satisfaction, and long-term growth.
Key Responsibilities :
- Manage end-to-end operational tasks across the business lifecycle.
- Plan and create purchase orders with manufacturers and suppliers.
- Oversee the 3PL relationship to ensure:
- Stock levels are accurate.
- Products and bundles are set up correctly in systems.
- Incoming stock is ready for sale in a timely manner.
- Orders are dispatched accurately and on schedule.
- Perform Shopify updates (shipping & delivery, markets, and inventory settings).
- Collaborate with customer support when order-specific issues arise.
- Create ad hoc logistics work orders (warehouse transfers, product kitting/packaging).
- Generate and report on weekly operational KPIs.
- Conduct general Shopify site maintenance and testing for new product launches. Qualifications:
- Prior experience managing operations for an e-commerce store on Shopify.
- Familiarity with Cin7 preferred.
- Strong organizational and problem-solving skills.
- Excellent communication and coordination abilities.
- Ability to work independently and manage multiple tasks proactively.
Qualifications:
- Prior experience managing operations for an e-commerce store on Shopify.
- Familiarity with Cin7 preferred.
- Strong organizational and problem-solving skills.
- Excellent communication and coordination abilities.
- Ability to work independently and manage multiple tasks proactively.
