Job Description

Company Description

ER United Management is a project management and business operations company that manages and operates multiple business projects. We work across e-commerce, SaaS, marketing agencies, and service-based businesses.

What We Do

• Step into a business and learn how it operates from end to end.

• Organize and manage day-to-day operations.

• Coordinate projects, priorities, teams, and execution.

• Hire and manage employees, contractors, and freelancers.

• Improve systems, workflows, and overall organization.

• Identify and execute strategic improvements across the business.

Our Approach

We do not focus on only one department. We get inside the business, understand how the different parts

work together, and help operate the business as a whole. The goal is smoother operations, stronger

organization, and better execution.

Role Description:

• Coordinate and monitor daily operational activities and schedules

• Assign and track tasks to ensure timely completion

• Communicate regularly with supervisors and operators

• Monitor progress toward operational goals and targets

• Identify, address, and escalate issues or delays when needed

• Maintain accurate logs, records, and operational documentation

• Prepare basic reports and provide updates on daily operations

• Help implement and maintain standard operating procedures (SOPs)

• Identify opportunities to improve workflows, efficiency, and productivity

• Support supervisors in maintaining a professional, collaborative, and accountable work environment

Qualifications

Ability to coordinate day-to-day operations, including scheduling, task assignment, and monitoring of workflows.
Strong organizational skills and attention to detail, with the capacity to maintain accurate records and documentation.
Effective communication skills, both verbal and written, to interact with operators, supervisors, and other stakeholders.
Basic analytical and problem-solving skills to identify issues, propose solutions, and support process improvements.
Comfort with using computers and common office software (e.g., spreadsheets, email, productivity tools) to track and report operational data.
Proficient in AI tools.
Ability to work on-site in Cebu on a full-time schedule and collaborate with cross-functional teams in a fast-paced environment.
Demonstrated reliability, professionalism, and a commitment to safety and adherence to company policies and procedures.
Relevant experience in operations, coordination, or administrative support is preferred.
Graduate of Business or Bachelor's degree.