Job Overview
Our client, a premium flooring and renovation project management company, is looking for a proactive Operations & Project Coordinator to streamline operations and protect their owner's time.
In this role, you will be the linchpin connecting financial software, project management tools, and client communications. You'll have the exciting opportunity to build standard operating procedures from the ground up and help scale a new high-end renovation branch. If you thrive on optimizing workflows, coordinating complex projects, and acting as a strong, confident gatekeeper, this is the perfect role for you.
Schedule: Monday - Friday, 8:00 AM - 5:00 PM Sydney Time, with 1 hour unpaid break (40 work hours per week)
Responsibilities
- Manage and optimize the integration between ServiceM8 and Xero, ensuring accurate daily data synchronization and minimizing manual entry.
- Update product codes and pricing, and convert confirmed Excel job data into ServiceM8 entries daily.
- Act as a strategic gatekeeper for the owner's calendar, filtering out inquiries that do not meet minimum spend requirements.
- Coordinate trades, suppliers, and material delivery schedules for high-end renovation projects.
- Track project expenses, process supplier invoices, and generate monthly profitability reports for the renovation branch.
- Draft weekly project updates and handle general daily email inquiries for premium clientele.
- Document existing workflows and create comprehensive Standard Operating Procedures (SOPs) for all administrative and operational tasks.
Requirements
- Proven experience with ServiceM8 and Xero, specifically in troubleshooting, reconciling, and optimizing their integration.
- Strong financial acumen with experience in job costing, expense tracking, and profitability reporting.
- Experience in project coordination, preferably within the construction, renovation, or interior design industries.
- Ability to act as a strict gatekeeper and confidently qualify leads based on strict budget criteria.
- Background or strong understanding of quality management and creating Standard Operating Procedures (SOPs).
- Highly organized, proactive, and capable of working independently to support a fast-paced, direct business owner.
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Health Insurance Coverage for eligible locations
Note
- Please click the Apply button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.
