Position Overview: As the Operations Associate you will serve as the COO's primary administrative and strategic partner, ensuring the efficient operation of the executive office. This role offers a front-row seat to Executive Committee decision-making, providing a unique opportunity to learn business scaling while allowing the COO to focus on high-level priorities.
Key Responsibilities:
- Executive Coordination: Serve as the primary point of contact for the COO. Manage complex schedules, resolve logistical conflicts (such as overlapping meetings or itinerary adjustments), and facilitate seamless communication with internal teams and external partners.
- Meeting Governance & Translation: Record minutes for virtual meetings and translate high-level discussions into actionable tasks and technical requirements.
- Project Tracking: Proactively monitor task progress using tools like Asana. Consistently follow up with owners to ensure all deadlines and strategic priorities are met.
- Operational Analysis: Assist in organizing and interpreting business data to create clear reports and visual summaries (charts/slides) for executive review.
- Administrative & Executive Support: Manage end-to-end operational workflows, including strategic procurement and vendor canvassing, preliminary legal document review, and logistics coordination. Act as a high-level digital liaison, maintaining professional standards while representing the Executive Office in external communications.
Qualifications:
- Experience & Education: Background in Business, Communication, or a technical field. (Open to high-potential fresh graduates)
- Communication: Exceptional written and verbal English skills. Confident, assertive, and able to represent the COO with high professionalism.
- Technical Literacy: Adept in Google Workspace (Docs, Sheets, Slides, Calendar). Familiarity or experience with project management tools (Asana) is a plus.
- Attributes: Strong organizational abilities with a proactive team-player spirit. Able to handle both strategic projects and administrative tasks with equal excellence.
